Saia
People-focused, safety-driven global logistics provider
City Dispatcher
About the job
- Two or more years of transportation and/or dispatch experience.
- Proficiency in Microsoft Office and AS400.
- Optimize driver and equipment allocation to fulfill customer demand efficiently.
- Supervise truck loading, unloading, and material and product movement activities.
- Manage driver assignments and shipping information in data management systems.
- Equip drivers with essential information and equipment details for efficient task execution.
- Train new hires in job responsibilities and conduct road tests.
- Provide delivery status updates and ensure customer satisfaction.
- Develop a professional rapport with assigned drivers.
- Bachelor’s degree in Business or a related field.
About the company
Saia is a logistics company focused on people and safety with a long history in the industry. It provides transportation and related logistics services, emphasizing a team-oriented culture, open leadership, and doing things the right way for employees, customers, and communities. The product work centers on dependable freight movement and logistics solutions built on stability and a safety-first approach. Unlike some competitors that may prioritize speed or scale over people, Saia differentiates itself through its stability, people-first culture, and community-minded practices. The company aims to help customers move goods reliably while supporting employees’ growth and long-term careers, “going further, together.”
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Johns Creek, Georgia
Founded
1924
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Simplify's Take
What believers are saying
- August 2026 tonnage per workday rose 8.7%, signaling strong third-quarter momentum.
- Q2 2026 revenue reached $956.5 million, with EPS up 31.5% to $3.51.
- Sanford C. Bernstein began coverage September 10, 2026, with a $439 target.
What critics are saying
- New terminals in Washington, Indiana, Minnesota, and Missouri still depress margins.
- Utah safety inspectors opened two cases after Saia's August 19 Salt Lake City accident.
- Saia's 10-Q cites litigation, insurance, wages, and fuel costs as ongoing drags.
What makes Saia unique
- Saia runs 218 terminals, giving direct service across all 48 contiguous states.
- REV, launched June 25, 2026, adds 2,000 transit upgrades and 10 a.m. delivery.
- Saia Logistics expands white-glove final-mile service alongside traditional LTL shipments.
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Benefits
Flexible Work Hours
Company News
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Saia, a US less-than-truckload (LTL) carrier, recorded its highest tonnage in Q2, driven by a shift from truckload to LTL services. Brad Hadley, vice president of national accounts, said tightening truckload capacity and rising prices pushed shippers to move half-load freight onto LTL networks. The surge follows Saia's $1.6 billion capital investment over two years, funding 70 new terminals in seven years and expanding 26 others. Hadley said the company expects the Q2 trend to continue after a four-year freight recession. Rising costs — tractors now cost $140,000 to $160,000 — are prompting LTL carriers to raise rates. Saia is being selective about freight, targeting shippers using multiple services, including its white-glove division, Saia Logistics.
Saia shares dropped 11.7% in afternoon trading despite beating second-quarter earnings expectations. The freight transportation and logistics provider reported revenue of $956.5 million, up 17.1% year-over-year, and exceeded earnings per share estimates. However, investors focused on deteriorating profitability metrics. Operating margin has declined 6.1 percentage points over five years, whilst annualised earnings per share fell 14.6% over the past two years. These figures suggest the business has become less efficient despite sales growth. The stock experienced heightened volatility, with 27 moves exceeding 5% over the past year. At $343.54 per share, Saia trades 29.5% below its 52-week high of $487.14. The company has gained 1.9% year-to-date.
Saia reported record second-quarter results with revenue rising 17.1% year-over-year to $956.5 million. Operating income increased 26% to $125 million, whilst diluted earnings per share climbed 31.5% to $3.51. The operating ratio improved to 86.9% from 87.8%. Shipments per workday grew 4.4% and tonnage per workday increased 8.4%. Revenue per shipment excluding fuel surcharge rose 1.5% to $303.12. The company implemented a 7.1% general rate increase in July. Saia opened five terminals during the quarter and has invested roughly $1 billion each in its network and fleet since 2022. Management expects about 100 basis points of sequential operating-ratio deterioration in Q3 but still targets approximately 100 basis points of improvement for the full year.
Saia's shares fell 12% in midday trading Thursday despite better-than-expected second-quarter results, as management issued softer third-quarter margin guidance. The less-than-truckload carrier now expects to hit the lower end of its full-year margin outlook, calling for 100 to 200 basis points of year-over-year improvement. The Johns Creek, Georgia-based company reported second-quarter earnings per share of $3.51, beating consensus estimates by 12 cents. Revenue rose 17% year-over-year to $957 million, driven by 8% increases in both tonnage and yield. Saia has invested over $1 billion in real estate recently, with new locations still working to match the profitability of its established network. The company implemented a 7.1% general rate increase on 6 July.