F

Fanatics

China-based licensed sports merchandise retailer

Retail Associate - Minnesota Vikings Mall of America Team Store

Retail SalesConfirmed live in the last 24 hours
Full-timeMinneapolis, MN, USA$17.75In-person

About the Job

Requirements

  • Must be at least 18 years of age.
  • Previous retail, customer service, or hospitality experience is preferred.
  • Ability to work a flexible schedule, including evenings, weekends, holidays, home games, and special events.
  • Reliable attendance and punctuality.
  • Strong communication, interpersonal, and teamwork skills.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Ability to stand, walk, bend, and move throughout scheduled shifts, and lift, carry, and move merchandise weighing up to 25 pounds.
  • Maintain a professional appearance and represent the Fanatics brand positively.
  • A high school diploma or equivalent experience is preferred.

Responsibilities

  • Greet fans and ask questions to help make their shopping experience enjoyable.
  • Make recommendations based on observations and conversations with fans.
  • Help execute a brand connection by ensuring fans enjoy a top-notch shopping experience.
  • Maintain sales floor and/or stockroom standards with attention to detail.
  • Process sales transactions via the Fanatics Point of Sale System.
  • Maintain professionalism and customer service to ensure the Fanatics brand and team or league are positively represented.
  • Perform additional responsibilities as directed by the management team.
  • Identify opportunities to improve processes, products, or fan experiences.
  • Apply creative thinking and new approaches to solve complex challenges.
  • Act with urgency and adapt quickly in a fast-paced, high-growth environment.
  • Collaborate cross-functionally to drive shared goals and team outcomes.
  • Build strong partnerships across the organization to deliver results.
  • Provide operational support during home game shifts, including pre-game, in-game, and post-game.

About the Company

Fanatics

China-based licensed sports merchandise retailer

Fanatics China is a joint venture between Fanatics Inc. and Hillhouse Capital that localizes and scales licensed sports merchandise for China. It designs, manufactures, and markets fan gear for Chinese consumers, operating a multi-channel model that includes building and running e-commerce sites for global leagues and teams, exploring online marketplaces, and developing physical retail concepts. Its product workflow combines technology, data, and on-demand manufacturing to manage the entire supply chain, enabling fast response to demand. The company differentiates itself through a China-focused approach backed by Hillhouse’s network and investments, its end-to-end vertical commerce model, and partnerships with hundreds of sports organizations, which together help it navigate China’s complex retail landscape. The goal is to satisfy a previously underserved Chinese market for licensed sports merchandise by creating localized products and channels that connect fans with official gear.

Company size
10,001+
Company stage
Growth Equity (Venture Capital)
Total funding
$5.2B
Headquarters
Huangpu, China
Founded
1995

Recently Posted Jobs

Explore more opportunities at Fanatics

See more jobs