Director Internal Communications - Functions

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the Team and the Role

Join eBay’s Global Employee Communications leadership team, where we connect employees to eBay’s strategy, equip leaders to communicate effectively, and support engagement, and culture.

As the Director of Internal Communications for our Supporting Functions, you will serve as the lead strategic communications architect for eBay’s global Finance, Legal, and Growth organizations.

You will be a trusted advisor to the Chief Financial Officer (CFO), the Chief Legal Officer (CLO), and the Chief Growth Officer, responsible for translating complex corporate strategies, financial milestones, and regulatory frameworks into compelling narratives that engage and align employees worldwide. This is a high-impact leadership role that sits at the intersection of corporate reputation, employee engagement, and organizational transformation.

What You Will Accomplish:

• Executive Advisory & Thought Leadership: Serve as the primary communications strategist for the CFO, CLO, and Chief Growth Officer. Coach senior leaders on their authentic voice, executive presence, and delivery across high-stakes moments, including quarterly earnings internal cascades and global functional summits.

• Strategic Narrative Development: Design and own the multi-year communication roadmap for the Finance and Legal organizations. Align these functions with eBay’s broader enterprise strategy, ensuring employees understand how financial discipline and legal integrity drive marketplace innovation.

• Change Management & Crisis Navigation: Lead the communications strategy for complex organizational changes and sensitive regulatory or compliance-related initiatives. Partner with People Business Partners (HR) to ensure clarity and empathy during periods of transition.

• Global Functional Alignment: Orchestrate horizontal communication across global finance and legal hubs. Ensure a unified culture and "line of sight" between regional teams and the global functional headquarters.

• High-Impact Experience Strategy: Direct the strategy for major global functional events, including Global All-Hands, Strategy Kick-offs, and Leadership Offsites. Focus on high-value engagement rather than just logistics, ensuring every touchpoint reinforces eBay’s DNA.

• Cross-Functional Orchestration: Collaborate with Investor Relations, Global Corporate Communications, and Marketing to ensure internal functional messaging is consistent with external financial reporting and brand positioning.

• Operational Excellence & Playbooks: Define and scale "best-in-class" communication standards. Develop frameworks and playbooks that empower middle management within Finance and Legal to communicate effectively with their localized teams.

• Data-Driven Influence: Utilize advanced sentiment analysis and communication metrics to provide executive stakeholders with actionable insights into organizational health and employee alignment, refining strategies based on measurable impact.

What You Will Bring:

• 12+ Years of progressive communications experience: Demonstrated success in corporate, employee, and executive communications, including at least five years operating at Director level or above within a global, publicly traded company.

• Extensive C-suite advisory experience: At least five years serving as a lead communications adviser to a CEO and /or multiple C-suite executives, with direct ownership of executive positioning, leadership narratives, employee communications, and high-stakes organizational messaging.

• Corporate and employee communications leadership: Proven experience leading both corporate communications and employee communications teams, including responsibility for communications strategy, talent development, agency or vendor management, and delivery across a complex global organization.

• Financial, legal, and governance literacy: Ability to understand and clearly communicate topics such as regulatory compliance, corporate governance, ESG, workforce matters, and reputational risk. Experience partnering closely with Finance, Legal, People, Marketing, and Investor Relations leaders is strongly preferred.

• Integrated strategic storytelling: Exceptional ability to connect business strategy, employee engagement, executive visibility, and corporate reputation through compelling, audience-specific storytelling grounded in data and organizational context.

• People and functional leadership: Demonstrated experience managing communications professionals and/or managers, building high-performing teams, and establishing operating models, priorities, measurement practices, and communications governance.

• Enterprise program leadership: Proven success leading large-scale, cross-functional communications initiatives from strategy through execution, including programs involving multiple business units, geographies, executives, and stakeholder groups.

• Experience in complex organizations: Significant experience navigating matrixed, fast-changing companies and advising leaders through transformation, organizational change, reputational issues, or other high-visibility business moments.

• Educational Background: Bachelor’s degree in Communications, Journalism, Business, Economics or a related discipline 

Additional Details

The base pay range for this position is expected in the range below:

$195,200 - $260,600

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Remote roles are not eligible for U.S. visa sponsorship.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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