Tesla

Makes electric cars, robotaxis and grid batteries

Workshop Supervisor

Automotive Mechanical Repair & MaintenanceConfirmed live in the last 24 hours

Full-timeAarhus, DenmarkNo salary listed

About the Job

Requirements

A technical automotive background as a Service Technician is highly preferable, ideally with experience working with electric vehicles.
Ability to lead by example and innovate processes and efficiencies.
Analytical ability to understand and influence key performance indicators.
Initiative and problem-solving ability to address issues and understand their causes.
Ability to motivate a team and facilitate others to achieve and succeed.
A calm, considered approach and strong communication skills.
Flexibility to work day and evening shifts based on local market needs.
Digital aptitude and ability to adopt and adapt quickly to new technology, systems, and standard tools such as Microsoft Office.
Ability to communicate, read, and write effectively in English, and in other local languages based on local market needs.
Must maintain a valid driving license and a safe driving record.

Responsibilities

Supervise health and safety compliance across the center and lead by example.
Oversee and lead a team of service technicians to achieve results and meet targets.
Conduct regular one-to-one meetings and feedback sessions, coach team members, identify training needs, and drive their development.
Plan, prepare, and distribute work based on skill level, capacity, and resources.
Monitor performance and team quality, and report progress and specific incidents to management daily.
Identify workflow obstacles and ensure team members have the tools and training to perform their roles.
Manage tooling inventory, cost controls, and tool orders.
Ensure work standards and procedures are accurate and up to date, and ensure work complies with them.
Hold daily team meetings to outline expectations and the upcoming workload.
Serve as the main point of contact with Front of House and the warehouse, and contact customers directly when needed to limit escalations.
Motivate and lead the team in continuous improvement and efficiency efforts.
Liaise daily with Service Centre internal teams, including Sales & Delivery and local senior management.

Desired Qualifications

Experience working with electric vehicles.

Category	Vehicle Service
Location	Aarhus, Midtjylland
Requisition ID	275273
Type	Full-time

Job Description

Our Workshop Supervisors are the front-line leaders of our Service operation. They act as brand ambassadors, delivering an exceptional experience to customers, managing day-to-day operations as well as proactively developing team members to reach their full potential. We hire leaders who want to run a service business and be a part of our critical mission to accelerate the world’s transition to sustainable energy. Our Workshop Supervisors consistently deliver excellent results across both people leadership and business operations. To succeed at Tesla, you must be energetic, highly organized, and smart working as well as having a passion for true leadership and our brand. This role is for the Evening Team with regular working hours of 14.00 - 22.00.

Job Responsibilities

Responsibilities
• Supervise the health and safety compliance across the center, setting the tone and always
leading by example
• Oversee and lead a team of service technicians to achieve results and set targets.
• Conduct regular one-to-ones and feedback sessions with team members, providing constructive
and clear coaching, identifying training needs, and driving their development.
• Plan, prepare and distribute work based on skill level, capacity and resource
• Monitor performance consistently and be responsible for quality within your team, reporting
progress to management daily, together with any specific incidents
• Identify any roadblocks disturbing workflow and ensure that everyone has the tools and training
to perform their role successfully
• Responsible for tooling inventory management, cost controls, and tool orders
• Ensure that work standards and available procedures are up-to-date accurate and that all work
is compliant
• Hold daily meetings with the team, outlining expectations and workload for the day ahead
• Act as the main point of contact within Front of House and warehouse, connecting with
customers directly if required to limit escalation cases
• Motivate, lead and inspire the team in continuous improvements and efficiencies
• Liaise daily with internal teams within the Service Centre including Sales & Delivery and local
Senior Management

Job Requirements

Requirements
• Technical automotive background as a Service Technician is highly preferable, ideally with
experience working with Electric Vehicles
• Proven ability to lead by example and be innovative with processes and efficiencies
• Analytical ability to understand and impact key performance indicators
• Problem solving initiative to fix problems when they arise, but also understand why and how
they happened
• Ability to motivate a team, to engage and facilitate others to achieve and succeed
• A calm, considered approach with exceptional communication skills
• Flexibility; willing to work both day and evening shifts based on local market needs
• Digitally savvy – ability to adopt and adapt quickly to new technology and systems as well as
standards tools like MS office
• Able to communicate, read, and write effectively in the English language, and other local
languages based on local market needs
• Must have and continue to maintain a valid driving license and safe driving record

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Austin, TX
Founded: 2003

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