Business Process Transformation Program Lead - WW Sales & Sales Finance

Summary

Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple is looking for a Business Transformation Program Lead to reimagine our Sales and Sales Finance business processes. You will be responsible for driving cross-functional teams to implement new ways of working in the investment management space. To start, you will be focused on a work stream designed to streamline how we capture reseller promotional consumer offer data, with the goal of helping Apple better understand demand drivers. This data is a critical driver to some of our AI initiatives, as well as future channel investment decisions.

Minimum Qualifications

Experience & Subject-Matter Expertise 8+ years experience in sales finance or project management, program management, business process transformation, product ownership or operations, preferably within Sales Finance functions. Work Style Self-motivated, with demonstrated critical thinking and creative problem solving skills. Ability to learn complex processes in a dynamic work environment on a steep learning curve. Comfortable with global hours, frequent international travel and in-person collaboration with local teams.

Preferred Qualifications

Data & Technology Strong data literacy — able to define data requirements, evaluate data quality, and partner across business, engineering and analytics teams on data models and pipelines. A demonstrated technical curiosity. Strong interest in self-learning new technical skills and tools, and using those to up skill the org and improve work stream outcomes. Leadership & Execution Ability to define strategic goals, influence and drive execution without authority across multiple functions and work streams with minimal supervision. Mastery of project planning and resource management. Adept at breaking down complex problems into manageable initiatives. Comfortable managing ambiguity and dynamically adjusting plans. Communication & Interpersonal Skills Excellent communication and executive presence — confident briefing senior stakeholders. Strong relationship-building skills across technical and non-technical team members.

Description

You will be charged with developing deep business expertise in this space so you can show up as an expert in any room you are in. You will co-own the business, process and product vision in this space with business and technical counterparts. Relationship management, influence, communication, organization, prioritization and the ability to orchestrate numerous cross functional teams to execute across multiple tracks simultaneously will be critical to success. This impactful role blends program management, business product ownership, and process innovation and is ideal for someone who thrives at the intersection of influence, championing big ideas, systems thinking, and execution. You will be charged with aligning a team of functional experts (SMEs) across Sales, Sales Finance, and Technology to identify bottlenecks, design scalable solutions, and lead initiatives from concept to measurable outcomes quickly and efficiently. You will be responsible for defining high-impact goals, breaking them into actionable work streams, and driving successful delivery. Regular international travel may be required, as in-person collaboration is critical to understanding local workflows and ensuring practical, scalable process design. Additionally, flexibility to work across different time zones to support, and collaborate with globally distributed stakeholders is essential. This is a rare opportunity to join a nimble, high-impact team. You will operate as a force multiplier — improving systems, streamlining processes, and enabling smarter decisions across the business. With direct access to senior leaders and visibility across the organization, you will help shape how we scale for the future. If you are energized by turning strategy into execution and building innovative solutions that make a lasting impact, we would love to hear from you.

Responsibilities

Become the expert. Within the first 3 months, develop deep fluency in reseller promotional consumer offer data. Articulate a clear point of view on where it needs to go, and how to get there. Co-own the vision. Partner with business and technical counterparts to define and evangelize the target-state process, data model, and product roadmap for promotional consumer offer data. Drive execution across tracks. Break the work up into multiple parallel and sequenced work streams with clear owners, milestones, dependencies, and success metrics — and keep them moving. Deliver measurable outcomes. Define what "good" looks like and hold the program to it. Communicate up, down, and across. Produce crisp updates for senior leaders; translate strategy into actionable direction for delivery teams; surface risks early with recommended paths forward. Influence your cross functional partners to show up the way you need them to in order to accomplish your goals. Be open to new ways of working along the way. Enable AI and investment decisions. Ensure the data foundation you're building meets the requirements of downstream AI initiatives and channel investment decision-making.