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U.S. Bank

Runs a national bank and processes card payments

Head of EDO Enablement

Business OperationsConfirmed live in the last 24 hours
Full-timeChennai, Tamil Nadu, IndiaNo salary listedIn-person

About the Job

Responsibilities

  • Establish and lead the EDO Global Competency Center operating model.
  • Create scalable delivery teams that support all EDO pillars.
  • Drive execution consistency through common processes, standards, and delivery practices.
  • Ensure alignment of GCC resources to strategic EDO priorities and roadmaps.
  • Lead enterprise-scale delivery planning across multiple portfolios and initiatives.
  • Maintain a consolidated view of delivery commitments, dependencies, risks, and outcomes across all pillars.
  • Own GCC workforce strategy, including hiring, onboarding, talent development, and succession planning.
  • Build and manage talent pools across Data Engineering, Data Product Management, Data Governance, Data Quality, MDM, Data Operations, Business Analysis, Program Management, and AI & Innovation.
  • Establish flexible staffing models that allow resources to be deployed across pillar priorities.
  • Optimize capacity planning and resource allocation across the EDO portfolio.
  • Develop talent development programs and competency frameworks.
  • Establish a centralized EDO Program Management Office (PMO).
  • Define standards for project management, Agile delivery, portfolio governance, financial reporting, KPI measurement, and risk management.
  • Facilitate monthly and quarterly planning and execution reviews.
  • Drive transparency through executive dashboards and delivery reporting.
  • Lead portfolio-level issue resolution and escalation management.
  • Partner with each pillar leader to provide execution support.
  • Support strategy execution and enterprise-wide operating model implementation for Data Strategy & Administration.
  • Provide program management and business operations resources for Data Strategy & Administration.
  • Provide delivery teams, product managers, scrum leadership, and engineering support for Data Product Enablement & Execution.
  • Accelerate onboarding of new data products.
  • Supply MDM analysts, stewards, implementation specialists, and support teams.
  • Drive operational scaling across MDM domains.
  • Build innovation engineering teams and support proof-of-concept delivery for Data Innovation & Tools and Data Operations.
  • Establish reusable capability centers for AI, GenAI, and advanced analytics.
  • Supply operational support engineers and platform specialists.
  • Drive standardization of operational processes and service management.
  • Provide governance analysts, metadata specialists, and quality resources for Data Risk & Governance.
  • Support enterprise remediation and compliance initiatives.
  • Define global delivery locations and sourcing strategies.
  • Establish vendor and managed-service governance.
  • Create reusable accelerators, templates, frameworks, and best practices.
  • Drive automation and continuous improvement initiatives across EDO.
  • Measure GCC effectiveness through productivity, quality, speed-to-delivery, and stakeholder satisfaction metrics.
  • Serve as the execution partner to all EDO pillar heads.
  • Chair monthly cross-pillar execution reviews.
  • Facilitate dependency management across portfolios.
  • Provide executive leadership reporting on delivery health, capacity, risks, and outcomes.
  • Promote a culture of collaboration, accountability, and continuous improvement.

About the Company

U.S. Bank

Runs a national bank and processes card payments

U.S. Bank is one of the largest banks in the United States, serving consumers, small businesses, corporations, and government agencies with banking, lending, payments, and wealth management. Its Elavon subsidiary is one of the world's biggest processors of card payments for merchants, handling sales in the United States, Canada, and Europe. People and small businesses use its branches and mobile app for checking, savings, credit cards, mortgages, and loans, while companies use it for corporate cards and cash management, and the bank earns money from loan interest and fees. U.S. Bank received national bank charter No. 24 in 1863, under President Abraham Lincoln, and is based in Minneapolis as the main subsidiary of U.S. Bancorp.

Company size
10,001+
Company stage
IPO
Headquarters
Minneapolis, MN
Founded
1863

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