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HG Insights

Technology intelligence platform and analytics subscriptions

Principal UX Designer

Full-Time
No salary listed
Expert
Bachelor's
Pune, Maharashtra, India
RemoteSignificant overlap with US business hours is required.
Product & Experience DesignProduct Design

About the job

Requirements
  • At least 10 years of professional experience in a UX design role, including at least 5 years in a senior or principal capacity.
  • A strong portfolio demonstrating expertise in user research, interaction design, and visual design.
  • Proven ability to operate as a design team of one while balancing strategic ownership with hands-on execution and managing competing stakeholder priorities.
  • Proficiency with modern design and prototyping tools such as Figma and Sketch.
  • Proven experience leading user research methodologies, including interviews, surveys, and usability tests, and performing data analysis.
  • Ability to articulate design rationale to varied audiences, including senior leadership.
  • Significant overlap with US business hours is required.
Responsibilities
  • Own the end-to-end UX design process from initial research and ideation through wireframing, prototyping, and final implementation.
  • Conduct and lead user research and usability testing to understand user behavior, needs, and pain points, and synthesize findings into actionable design insights.
  • Collaborate with product managers, engineers, and stakeholders to define product strategy, requirements, and features.
  • Create and maintain user flows, wireframes, prototypes, and high-fidelity mockups using industry-standard tools.
  • Champion user-centered design principles and best practices across the organization, ensuring design decisions are data-informed and user-validated.
  • Own and maintain the design system to ensure consistency and scalability across products.
  • Manage external design contractors or agencies as needed to supplement capacity.
  • Set the design function's standards and processes, including critique cadence, research practices, and tooling, so they can scale as the team grows.
Desired Qualifications
  • Familiarity with AI-assisted design and prototyping tools.
  • Experience working in an Agile development environment.
  • Familiarity with go-to-market intelligence and data platforms.
  • A bachelor's degree in Design or Human-Computer Interaction.
  • Strategic thinking and problem-solving, with the judgment to prioritize independently.
  • User-centered design and design thinking methodologies.
  • Information architecture and interaction design.
  • Empathy for users and the ability to advocate for their needs.
  • Strong cross-functional collaboration, especially in the absence of a design team.

About the company

HG Insights provides technology intelligence by collecting and analyzing data about how technology products and services are used across the market. They help global businesses improve marketing, sales, and growth by delivering insights into technology adoption, spending patterns, and market trends through products like the HG Insights Platform, HG for Salesforce, HG Focus, and HG Discovery. The platforms work by aggregating data and offering analytics that users access via subscriptions, enabling them to understand what technologies customers use and how spend is evolving. HG Insights differentiates itself with very high uptime and a strong workplace culture, alongside a focus on serving global enterprises with reliable, subscription-based technology intelligence. The company’s goal is to help clients out-market, out-sell, and outgrow their competition by turning technology data into actionable business strategies.

Company Size

1,001-5,000

Company Stage

Series B

Total Funding

$18.3M

Headquarters

Santa Barbara, California

Founded

2010

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Simplify's Take

What believers are saying

  • Riverwood Capital backed HG Insights, funding expansion and product acceleration through 2026.
  • DemandScience partnered February 11, 2026, validating HG's winnable-account intelligence in enterprise GTM.
  • HG cites 95% Fortune 1000 B2B tech penetration, supporting renewals and upsell leverage.

What critics are saying

  • AI-native rivals like Apollo and Conductor compress HG Insights' data advantage by 2026.
  • Headcount fell from 633 in 2023 to 511 in March 2026, signaling cost pressure.
  • If TrustRadius traffic or AI-crawler dependence declines, Customer Voice loses its main distribution engine.

What makes HG Insights unique

  • HG Insights bundles technographics, intent, IT spend, and contacts into one RGI Platform.
  • August 5, 2026 launched TrustRadius-powered HG Customer Voice with AI search visibility and reviews.
  • March 24, 2026 added RGI Agent Builder for MCP-connected GTM agents across sales stacks.

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Benefits

  • 401(k) Retirement Plan
  • Stock Options

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

0%

2 year growth

1%
SalesTech Star
Oct 7th, 2026
HG Insights launches Contextual Intelligence Platform, bringing precision to ai-driven GTM revenue.

HG Insights launches Contextual Intelligence Platform, bringing precision to ai-driven GTM revenue. Updated platform gives GTM teams and AI agents a unified, connected picture of markets, accounts, and buyers to compete, win, and grow with precision. HG Insights launched the Contextual Intelligence Platform, closing the context gap that leaves autonomous AI agents confidently acting on fragmented, isolated data. By giving GTM teams and agents one unified, connected picture of markets, accounts, and buyers, grounded in decision-ready intelligence, it lets them compete, win, and grow pipeline and revenue faster. The launch also marks a new chapter for HG Insights' brand with its integrated platform debuting alongside a refreshed identity that reflects where the company and the market are headed. "Every GTM team is adding the same agents, the same tools, the same playbooks. When the infrastructure is equal, whoever knows the account best wins," said Rohini Kasturi, CEO of HG Insights. "Most vendors still sell disconnected data and call it intelligence. We've built the intelligence layer for autonomous, agentic GTM. Our platform connects the data, gives it context, and derives decision-ready signals that power teams and AI agents to execute with precision." AI agents are now table stakes in enterprise GTM. The differentiator is the completeness, depth, and context of the intelligence behind them. Most AI agents working in GTM draw on isolated, fragmented internal and commodity datasets that lack the entity resolution and context required for accurate interpretation. The same company is able to show up as multiple accounts, and a subsidiary's spend would therefore be missed or double-counted under the wrong parent. An intent signal from an account that already owns the product could be flagged as new business instead of an expansion, and one from a competitive account can be chased as winnable. Marketing and sales are able to rely on job titles rather than evidence of who owns the product. Without that context, an agent returns a fast, confident answer that is fundamentally wrong. As more GTM work gets automated, those errors scale. HG's Contextual Intelligence solves this problem by connecting technology installations and usage, spending, buyer intent, buying centers, and contacts to an account and its corporate hierarchy. It tracks changes over time and computes new signals that no individual data source can provide. This gives teams and AI agents the context, combined with a customer's first-party data, to distinguish opportunities, prioritize accounts and leads, and guide GTM execution with precision. "Account data still lives across a dozen separate systems inside most organizations, and that fragmentation matters even more as agentic autonomy increases and agents become embedded within GTM workflows. Accurate account and contact resolution, combined with comprehensive buyer context, determines whether an agent can reason effectively and take actions that drive pipeline growth. Contextual intelligence will drive GTM outcomes and deliver compounding value as the agents and applications on top of it evolve," said Michael Levy, analyst at GZ Consulting. What's new in the Contextual Intelligence platform: * Fabric, the data and intelligence foundation of the platform, has expanded its company, technology, and spend coverage and now includes funding and M&A intelligence, automatic hierarchy updates, and contacts matched to the buying centers that own a given technology. A new Momentum signal has been added that shows whether a vendor, a portfolio, or a product is gaining or losing ground. Each of these additions helps GTM teams and agents make more precise GTM decisions. A declining footprint, spend, and intent can flag a competitive displacement opportunity, while growth across all three shows a competitor gaining ground. Fabric can be licensed on its own and delivered by API or Direct Feed into a customer's data warehouse, CRM, applications, or models. * HG Copilots, including Market Analyzer, Data Studio, and Sales Copilot, help GTM teams assess markets, optimize coverage, target accounts, build audiences, and engage buyers. Sales Copilot now tailors its guidance around each customer's own products, buyers, and sales motions. A rep opens a ranked account list with research, engagement history and intent signals, suggested sales play, product pitch, and buyer committee contacts, all with clear reasoning. That same transparency now extends to predictive AI scoring across HG Copilots. Unlike black-box scoring, Fit, Need, and Intent models update dynamically to sharpen lead and account prioritization while staying deterministic, explainable, and adjustable. * HG Agents automate time-consuming GTM tasks such as expansion sizing, territory coverage, account research, signal monitoring, brief and outreach drafting, and enrichment that used to take hours of manual data gathering, mapping, and analysis. HG Agents are reachable from Slack, Microsoft Teams, the HG interface, or embedded directly into a customer's own application using standard Model Context Protocol (MCP). A new HGSuperagent interprets user requests, selects the right specialist agents, and assembles the result with every claim cite-sourced, so a user never has to know which agent to call. An account research brief can return over 30 data points within 90 seconds. A team that once had time for only its priority accounts can now cover an entire territory. * HG MCP Server gives customers' AI agents and applications direct access to HG's contextual intelligence without requiring them to first build a separate data infrastructure. Through one secure, governed connection, they can query market, account, and buyer intelligence alongside TrustRadius product reviews, SEC filings, federal contract data, and other live web research. They can also draw on a growing library of curated workflows, trigger and monitor HG Agents, and query the Fabric for custom analysis, market sizing, ICP segmentation, ABM, and campaign design. Every result traces back to its source data, so users and agents can verify what's behind their GTM decisions. * Customer Voice, powered by TrustRadius, further extends the platform. As previously announced, it feeds the Fabric with downstream buyer-intent signals from a community of over 12M technology buyers actively researching products. It also accelerates the collection of customer-verified, in-depth reviews and ratings for social proof, SEO, and AI citeability, plus GEO monitoring to track how vendors show up across AI search. Expanding the AI Ecosystem HG Insights extends Contextual Intelligence across the enterprise AI ecosystem, so customers do not have to move their data, rebuild workflows, or standardize on one AI platform to use it. Fabric, HG Copilots, and HG MCP Server are available through AWS Marketplace, which simplifies procurement and lets eligible customers apply existing cloud commitments toward HG Insights. HG MCP Server brings the same intelligence into Amazon Quick, Anthropic, OpenAI, and Microsoft. Enterprises run multiple models, agents, and AI platforms, and the interface varies by team. The GTM intelligence behind those experiences does not have to vary. HG separates the intelligence layer from the interface, so an analyst in Microsoft, a GTM engineering team building with OpenAI, and a rep in an HG Copilot all work from the same picture of markets, accounts, and buyers.

MarTech360
Oct 1st, 2026
MarTech360'S weekly news roundup with power Digital Marketing, monks, Meta, HG Insights, google, salesforce, WPP Media, Particular Audience, and more!

MarTech360'S weekly news roundup with power Digital Marketing, monks, Meta, HG Insights, google, salesforce, WPP Media, Particular Audience, and more! Here is MarTech360's weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps readers grasp the nuances that follow the news. Top 10 news from this week. * In media & growth news this week... AI-powered retail media personalisation platform Particular Audience has launched its Trade Media solution, which brings the flexibility, measurability and control of digital media to online supplier-funded promotions. Apollo, the AI go-to-market system, unveiled the next evolution of GTM software. As businesses increasingly turn to AI to drive revenue, Apollo has built a fundamentally different model for GTM: one where data, intelligence and execution operate continuously in one connected system. * In stack & platform news this week... HG Insights launched the Contextual Intelligence Platform, closing the context gap that leaves autonomous AI agents confidently acting on fragmented, isolated data. By giving GTM teams and agents one unified, connected picture of markets, accounts, and buyers, grounded in decision-ready intelligence, it lets them compete, win, and grow pipeline and revenue faster. PostcardMania, the $100+ million marketing technology company serving more than 130,000 clients nationwide, announced that it is adding a new search engine and AI search optimization service to its flagship multichannel marketing campaign, Everywhere Small Business. * In CXO Moves news this week... Google has named Kathryn Marshall as Associate Product Marketing Manager, adding her to the company's product marketing organization as it continues to develop marketing programs around its technology and product portfolio. Salesforce has named Virginia Sharma as Chief Marketing Officer for Missionforce, bringing an experienced technology marketing executive into a leadership role focused on the company's public sector business. Sharma will lead global public sector marketing, with responsibilities spanning product marketing and field marketing. WPP Media has promoted Isobel MacDougall to Commerce Director, expanding her responsibilities within the agency's commerce function as retail media and commerce marketing become increasingly connected to broader media strategies. Power Digital Marketing has named Yenda Rivas as Associate Account Director, expanding her responsibilities within the agency's client services organization. Monks has promoted Andrew Vu to Group Director, Media Architecture, expanding his responsibilities within the agency's media and digital marketing operations. Meta has named Chirantan "CJ" Desai as Chief Enterprise Platform Officer, placing him at the helm of the company's newly established enterprise business. Desai will report directly to Meta CEO Mark Zuckerberg and will lead efforts to bring Meta's AI technologies to businesses and developers. * article of the week... The biggest change in digital advertising is not where brands advertise. It is what they can now know about the shopper before, during, and after the ad. The collapse of third-party cookies and the rise of digital commerce pushed brands toward retailer-owned data. That gave retail media networks a powerful role close to the point of purchase. However, the same data advantage is now moving beyond retailer websites and apps, creating a broader commerce media ecosystem. Retail media has outgrown the media budget sitting quietly inside a retailer's advertising portal. Brands now use retail audiences across CTV, display, search and onsite placements, while sales teams still chase retailer targets and brand teams manage awareness separately. The result is often more activity, but not necessarily more control.

Business Wire
Sep 24th, 2026
Riverwood Capital Partners Invests in HG Insights to Fuel Next Phase of Growth

HG Insights announced today a significant investment from Riverwood Capital to fuel the next phase of growth.

The ABM
Aug 6th, 2026
HG Insights unveils industry's first GEO-powered software review platform.

HG Insights unveils industry's first GEO-powered software review platform. HG Insights, the leader in AI-powered revenue growth intelligence solutions, today announced the industry's first GEO-powered software review platform, evolving the TrustRadius vendor solution into HG Customer Voice, a full vendor intelligence solution. For the first time, B2B technology vendors get AI search visibility monitoring, verified peer reviews, embedded technographic data, and expert optimization services in one platform. As a result, vendors gain actionable insights into what products and services buyers are researching, what technologies companies are using, and how AI is influencing purchasing decisions. HG Customer Voice is positioned as a software review platform built for AI search. Until now, vendors have had limited visibility into how AI engines describe or recommend their products. GEO monitoring addresses this gap by showing exactly how products are cited, prompt by prompt and engine by engine, allowing vendors to optimize their AI search presence. GEO monitoring, GEO optimization services, and embedded HG Insights technographic intelligence are now part of HG Customer Voice, powered by TrustRadius. The platform also integrates crawler analytics, AI search intelligence, and competitive benchmarking from Conductor, providing vendors with real-time visibility into AI engine behavior. According to the recently published 2026 B2B Buying Disconnect Report by TrustRadius: * 63% of technology buyers now use AI to research software. * 83% shortlist three or fewer products. This means vendors that do not appear in AI-generated recommendations risk becoming invisible during critical buying decisions. "AI search has fundamentally changed how B2B buyers evaluate software, and most vendors have no idea what's happening in that conversation," said Nik Koutsoukos, VP of Product Marketing at HG Insights. "HG Customer Voice gives vendors a seat at that conversation for the first time: they can finally see what AI engines tell buyers about their products and take action to increase buyer awareness, trust, and pipeline." The GEO monitoring dashboard. The new dashboard is organized into three primary views: Product monitoring. Tracks how a vendor's product is mentioned, cited, and characterized across AI-generated answers, with per-prompt competitive breakdowns showing which buyer questions competitors are winning. Provides visibility across the broader software category by surfacing emerging competitors and measuring brand visibility for top-of-funnel AI search queries. Crawler analytics. Shows which AI engines are crawling a vendor's TrustRadius content, how frequently they crawl, and whether those requests are for real-time answer generation or model training. Why AI engines trust TrustRadius content. As part of HG Insights, TrustRadius product pages now include embedded technographic intelligence unavailable on other review platforms. Each product page includes: * Real-world installation data * Industries using the product * Departments adopting the solution * Company size information * Geographic usage data This intelligence is sourced from HG Insights' extensive technology dataset covering millions of products across hundreds of thousands of vendors. Combined with TrustRadius' verified customer reviews - averaging approximately 400 words each - the platform offers AI engines both structured market intelligence and authentic customer feedback. TrustRadius also receives approximately 60 million annual AI crawler requests, with roughly half representing real-time requests used to answer live buyer questions. "AI has changed who answers a buyer's first question. It used to be a search result; today it's an AI engine, answering with whatever content it trusts most," said Rohini Kasturi, CEO of HG Insights. "That's exactly the world we built for when we brought HG Insights and TrustRadius together. Our pages now answer the question every buyer asks, 'Do companies like mine actually use this?' with real install data no other platform has. And the integration runs both ways: TrustRadius buyer intent signals flow back into HG's Revenue Growth Intelligence Fabric. No other company can connect what buyers research, what companies actually run, and what AI tells the market." GEO Optimization Services. HG Insights is also introducing Customer Voice Package (CVP) Premium, which includes GEO Optimization Services. The premium offering provides hands-on guidance from HG experts to optimize review content and prompt strategies based on each vendor's go-to-market objectives. The service helps ensure that AI engines crawl content aligned with both buyer intent and vendor priorities, improving AI search visibility and supporting pipeline generation. To share your insights, please write to ABM at [email protected]

PR Newswire
Aug 5th, 2026
HG Insights launches GEO-powered review platform to show B2B vendors what AI tells buyers

HG Insights has launched what it calls the industry's first GEO-powered software review platform for B2B technology vendors. The company is evolving TrustRadius into HG Customer Voice, which combines AI search visibility monitoring, verified peer reviews, embedded technographic data, and optimisation services. The platform addresses a shift in buyer behaviour: according to TrustRadius' 2026 B2B Buying Disconnect Report, 63% of technology buyers now use AI to research software and 83% shortlist three or fewer products. The new GEO monitoring dashboard allows vendors to track how their products appear in AI-generated responses across multiple engines. TrustRadius product pages now display HG's technographic intelligence, showing real-world installation data across industries, departments, company sizes, and regions. The platform receives approximately 60 million annualised crawls from major AI engines yearly. Pricing starts at $30,000 annually.