Senior Staff Product Designer

ABOUT THE TEAM:

Tide is one app with many products for small businesses: business accounts, payments, credit, insurance, invoicing, accounting and more. Over 2 million members across the UK, India, Germany and France use it to run their businesses.

Our Product Design team designs every part of that experience. Designers work inside cross-functional teams alongside Product Managers, Engineers, UX Writers and Researchers, and we encourage designers to move between teams so they keep learning and growing.

We’re at an exciting point. Under our new design structure, we’re raising the bar on craft, making the whole app feel like one connected experience, and building a stronger design community. We’re also building a senior individual contributor track in design for the first time. This role is one of the first, so you’ll help define what design looks like at Tide.

ABOUT THE ROLE:

As a Senior Staff Product Designer, you’ll work on our most complex and high-visibility problems. You’ll report directly to the Head of Design and work across teams rather than sitting in one, moving to wherever the biggest design challenge is.

Projects include continuing to evolve our AI solutions, helping shape the next phase of our app architecture and taking lead on new 0 to 1 initiatives. You will also help actively raise the quality bar across the entire design organization.

We’re open to designers operating at Senior-Staff or Principal level. Titles vary across companies, so what matters most is the strength of your craft, the quality of your thinking, and the impact you’ve had.

As Senior Staff Product Designer, you will:

• Lead multiple projects end to end. Go from early discovery and concepts to prototyping, testing and handover to engineering, working hands-on in Figma.
• Shape the experience strategy. Partner with Product and Engineering leaders to turn messy, ambiguous problems into a clear design vision, priorities and roadmap.
• Connect the app. Work with design leads across Tide to create shared patterns and foundations, as Tide app continues to evolve across 55+ products. 
• Raise the craft bar. Set the example for quality, mentor other designers, and introduce better ways of working.
• Pioneer AI. Shape how AI shows up in our product, and how we use AI in our own design process, from ideas to code.
• Measure and iterate. Ship, learn from real member behaviour, and improve. You’d rather launch, learn and refine than wait for perfection.

WHAT WE ARE LOOKING FOR:

• 12+ years in product design, with experience operating at Staff level or above (or equivalent scope) in a SaaS, fintech or scale-up environment
• A strong track record designing intuitive mobile & web experiences
• Experience leading complex, cross-team work, such as a product or platform redesign or new 0-to-1 product and iterations.
• Expert-level craft across the full product lifecycle: from early discovery, research, and concepting to prototyping, validation, and design-to-code handover
• Systems thinking: you design across features and touchpoints, not just single screens
• Business acumen: you balance member needs with commercial goals, and speed with quality
• Comfort with ambiguity and change
• Confidence working with senior leaders. You can present, shape, defend and adapt your ideas with VPs and SVPs.
• Open, collaborative style: you enjoy discussing work in the open, being challenged, and working closely with Product Managers and Engineers

WHAT YOU’LL GET IN RETURN:

Our location-specific employee benefits are designed to cater to the unique needs of Tideans: 

• Competitive Compensation –  Competitive salary and share options.
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Access to salary sacrifice benefits – like Nursery (could save up to 47% on fees!) and Cycle to Work discounts
• Health Insurance – Comprehensive Private family insurance plan.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Retirement Planning – Build your retirement fund faster with Tide’s pension scheme on eligible earnings.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office.
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Daily breakfast spread with all-day coffee, tea, and juices.