Field Engineer
Unisys
Field Engineer
Unisys
Global IT services, cloud, cybersecurity, analytics
What success looks like in this role:
Job Purpose
The Campus Field Engineer provides flexible on-site technical support across multiple customer locations, ensuring uninterrupted service delivery during planned and unplanned absences.The majority ofthe customer locations are inManchester, Liverpool,Leedsand York.Therole also supports project delivery, IT refreshes, migrations, and service improvement initiatives across a diverse customer portfolio.UK SC clearanceis required tobe obtained andmaintainedthroughout employment.
Key Responsibilities
• Provide on-site field engineering support across multiple customer campuses and locations.
• Cover planned and unplanned absences.
• Deliver DSS support and IMAC activities.
• Diagnose and resolve hardware, software, and peripheral issues.
• Support customer projects, deployments, refreshes, and migrations.
• Provide VIP and VVIP support.
• Support Audio Visual and meeting room technologies.
•Maintainaccuratedocumentation andcomply withcustomer processes and SLAs.
You will be successful in this role if you have:
Required Skills & Experience
DSS, IMAC, Apple Mac, PC Hardware, Software Support, VIP & VVIP Support, Audio Visual Support, Customer Service, Asset Management, Ticketing Systems, Windows OS, Basic Networking.
Qualifications
Relevant IT qualification or equivalent practical experience. ITIL Foundation and vendor certifications desirable. Full UK drivinglicence& suitable vehiclerequired.
Role Summary
A versatile and customer-focused engineer responsible formaintainingservice continuity across multiple customer environments while delivering project support and exceptional customer service
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Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.
Unisys provides IT services and solutions to businesses and governments, focusing on digital transformation, cloud services, cybersecurity, and data analytics. Solutions are delivered through tailored consulting, managed services, and the sale of proprietary software and hardware to modernize operations, secure IT, and extract insights from data. The company differentiates itself by serving heavily regulated industries with strong security frameworks and by emphasizing ethical technology deployment, supported by thought leadership on topics like blockchain and low-code development. Its goal is to help organizations navigate digital transformation safely, efficiently, and responsibly while driving innovation.
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