Full-Time
Assistant Manager
Patient Food Services
University Hospital Newark
Newark academic medical center
Compensation Overview
$71.9k - $107.9k/yr
Newark, NJ, USA
In Person
Bachelor's
 Food Service & Hospitality (1) |
|---|
- A bachelor's degree in Nutrition, Business Administration, or Hospitality is required, although additional related experience may substitute for the degree on a year-for-year basis.
- Three years of experience in a Food and Nutrition Services environment in a lead or management capacity is required.
- A Registered Dietitian Nutritionist credential, Certified Dietary Manager credential, or enrollment in an accredited Dietary Managers Association program with certification within one year of hire is required.
- Thorough knowledge of therapeutic diets and the automated CBORD Diet Office management system is mandatory.
- A ServSafe Food Protection Certification is required or must be obtained within the first six to twelve months of employment and maintained throughout employment.
- Computer proficiency in Microsoft Office applications, including Word, Excel, and Outlook, and web applications is required.
- Strong verbal and written communication skills are required.
- Ability to work effectively under pressure and meet standards and time demands is required.
- Ability to guide others in understanding guest service principles as they pertain to patients is required.
- Strong leadership skills and the ability to supervise and train employees are required.
- Plan, direct, and manage Diet Office procedures and the assembly and efficient delivery of patient meals.
- Contribute to a welcoming and safe environment, communicate clearly, resolve complaints and concerns, coordinate the plan of care with the multidisciplinary team, and support patient and family service expectations.
- Monitor, direct, and control procedures for menu processing, nutritional screening, and delivery of tube feedings and therapeutic snacks consistent with prescribed diet orders.
- Monitor and maintain standards for assembling and delivering patient meals to enhance client satisfaction.
- Maintain a safe, sanitary, and efficient operation compliant with Federal, State, and local health regulations and The Joint Commission standards.
- Monitor and maintain food and non-food supply inventory to support operational and financial efficiency.
- Supervise subordinate staff, including selection, orientation, training, time and attendance documentation, performance evaluations, and disciplinary actions.
- Coordinate and supervise ongoing staff development and training of Clinical Services staff.
- Prepare accurate and timely accounting and financial reports on patient service revenues and expenses.
- Collaborate with the Management team on annual goals and objectives, operating and capital budgets, and continuous quality improvement standards and processes.
- Plan, coordinate, and supervise Clinical Nutrition Services delivery across inpatient units, ambulatory care clinics, physician practice clinics, community-based outreach programs, and patient support groups for long-term chronic medical and surgical disorders.
- Maintain, monitor, and update the CBORD electronic patient food service system.
- Coordinate, implement, and supervise upgrades to the CBORD Diet Office management system.
- Assume responsibility for Patient Food Services in the absence of the Manager Patient Food Services.
- Visit patients on nursing units as needed to ensure patient satisfaction.
- Adhere to University Hospital compliance standards and ensure staff are trained and evaluated on job-specific compliance policies and procedures.
University Hospital Newark is a public academic medical center serving Newark and communities across New Jersey. The hospital provides emergency, trauma, specialty, inpatient, outpatient, teaching, and community health services. It serves patients, families, clinicians, students, researchers, and regional communities. Its operating model centers on academic clinical care supported by medical education, public-service responsibilities, technology, facilities, and hospital administration. Teams work across nursing, physicians, allied health, education, technology, facilities, administration, and patient access. Work depends on coordination among clinical, operational, technical, and support teams across its care settings and communities.
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