Accounts Receivable and Collection Specialist
About the job
- A Bachelor's degree in Accounting, Finance, or Business Administration.
- At least 2 years of previous experience in accounting, accounts receivable, and/or collections.
- Advanced knowledge of collection techniques and billing procedures.
- Hands-on experience with ERP systems; NetSuite and Salesforce are advantageous but not required.
- Attention to detail and prioritization skills for time-sensitive deadlines.
- Effective written and verbal communication and relationship-building skills.
- Proficiency in Microsoft Office and advanced knowledge of Microsoft Excel.
- Manage customer collections, resolve billing-related inquiries, and ensure timely receipt of payments while maintaining positive customer relationships.
- Work with customers and internal stakeholders to address outstanding balances, reconcile accounts, and support cash flow.
- Execute accounts receivable processes accurately and in a timely manner by performing analysis and reconciliations, creating journal entries, and following up on open and reconciling items.
- Identify outstanding accounts receivable and contact customers to discuss their debt.
- Resolve billing and customer credit issues and encourage timely payments.
- Generate monthly reports and assist with account reconciliation.
- Collaborate with stakeholders to address internal and external customer inquiries and recommend solutions.
- Assist in developing process improvement policies and procedures.
- Assist in financial audits and collaborate with external auditors as necessary.
- Experience with NetSuite and Salesforce.
- Experience working in a fast-paced SaaS environment.
About the company
Achievers provides employee engagement and recognition software through its Employee Success Platform. The platform uses data science to deliver actionable insights on engagement and performance and is built around three core tools: Recognize (frequent, meaningful employee recognition), Listen (real-time employee feedback), and Connections (collaboration and positive culture). The product is delivered on a subscription basis, with additional revenue from consulting and training to help organizations maximize impact. Achievers differentiates itself by combining recognition, feedback, and collaboration with data-driven insights to improve workplace culture and performance, and by serving a broad range of clients from small businesses to large enterprises. The company's clear goal is to transform workplaces so employees feel valued and motivated, creating award-winning cultures that boost business outcomes.
Company Size
1,001-5,000
Company Stage
Series C
Total Funding
$53.4M
Headquarters
Toronto, Canada
Founded
2002
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Simplify's Take
What believers are saying
- Workday Recognition launched April 16, 2026, creating a distribution channel inside Workday.
- Achievers serves nearly 5 million employees across 190+ countries, supporting large-enterprise retention budgets.
- AI features launched September 10, 2026, align with HR demand for measurable workforce intelligence.
What critics are saying
- Workhuman, Awardco, Bonusly, and Kudos compress Achievers pricing power in enterprise RFPs.
- Blackhawk Network can prioritize gift-card economics over Achievers product investment after 2015 acquisition.
- If Workday or Microsoft build native recognition, Achievers becomes a fulfillment commodity by 2027.
What makes Achievers unique
- Blackhawk Network owns Achievers, giving it global reward fulfillment across 190 countries.
- September 2026 Achievers Intelligence turns 1B recognition moments into workforce insights.
- April 2026 Workday Recognition embeds Achievers directly inside Workday HCM.
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Benefits
Health Insurance
Life Insurance
401(k) Company Match
Unlimited Paid Time Off
Employee and Family Assistance Program
Professional Development Budget
Hybrid Work Options
Growth & Insights and Company News
6 month growth
14%1 year growth
14%2 year growth
14%Achievers named No. 1 Employee Recognition platform in G2 Fall 2026 Reports for fourth consecutive season. Published: September 30, 2026 at 10:33a.m. EDT TORONTO-(BUSINESS WIRE)- Achievers, the world's most utilized recognition and reward software platform that engages nearly 5 million employees every day across 190+ countries, today announced it has earned dozens of leadership positions across regions and markets in the G2 Fall 2026 Reports. Achievers was recognized as the highest-ranked employee recognition platform in G2's Grid(R) Report for Employee Recognition, for the fourth consecutive report season, emphasizing the platform's notable market presence and high customer satisfaction. Achievers' leadership remained strong globally, where it continued to hold No. 1 positions globally across Canada, EMEA, and APAC. It also received No. 1 rankings in 10 reports, top 3 rankings in 32 reports, earned 56 leadership badges, and qualified for 145 G2 reports. Among the 56 Leader badges that Achievers earned this season were Enterprise Leader, Regional Leader, Fall Leader, Mid-Market Leader, Small-Business Leader, and Momentum Leader, reinforcing its success across regions for companies of every size. "Recognition is one of the most powerful tools leaders have to reinforce the contributions, skills, and behaviors that lead to success," said Hannah Yardley, Chief People and Culture Officer at Achievers. "When employees are frequently and meaningfully recognized for great work, they're more likely to repeat it and feel more engaged and connected to the organization. The feedback reflected in G2's Fall Reports reinforces that recognition isn't just a nice-to-have, but rather it's an essential part of building a high-performing workforce." Today's announcement builds on Achievers' continued G2 momentum. In the Summer 2026 reports, the company earned multiple top rankings, 57 Leader badges, and qualified for 145 G2 reports. Earlier this year, Achievers was also recognized as the highest-ranked employee recognition platform within the Best Software Products category on G2's 2026 Best Software List, earning multiple top rankings across HR technology and global software categories. The G2 recognition comes as Harvard Business Review research on employee recognition, sponsored by Achievers, underscores the growing business impact of frequent and meaningful recognition. The study found that organizations with highly effective recognition programs are 4.5 times more likely to report increased revenue or profit margins than organizations with less effective programs (36% vs. 8%). The findings reinforce the opportunity for organizations to move recognition beyond an employee engagement initiative and use it as a strategic tool to reinforce the behaviors that drive business performance. The G2 platform is the world's largest software marketplace, with more than 80 million users relying on its authentic peer reviews to make software decisions. The G2 Fall 2026 Reports highlight the best-in-class solutions based on verified customer reviews and data from the world's largest tech marketplace. Demo the Achievers software or find more information about G2's methodology. About AchieversAchievers recognition and reward software provides powerful tools to help business leaders shape employee behaviors and drive real business results. Achievers recognition and rewards software. View source version on businesswire.com: https://www.businesswire.com/news/home/20260930354344/en/ Audrey Surette PAN Communications (for Achievers) [email protected] Business Wire
Achievers named No. 1 Employee Recognition platform in G2 Fall 2026 Reports for fourth consecutive season. Employee recognition software leader Achievers earned 56 G2 Leader Badges and ranked #1 among 89 employee recognition platforms based on verified customer reviews TORONTO-(BUSINESS WIRE)-Achievers, the world's most utilized recognition and reward software platform that engages nearly 5 million employees every day across 190+ countries, today announced it has earned dozens of leadership positions across regions and markets in the G2 Fall 2026 Reports. Achievers was recognized as the highest-ranked employee recognition platform in G2's Grid(R) Report for Employee Recognition, for the fourth consecutive report season, emphasizing the platform's notable market presence and high customer satisfaction. Achievers' leadership remained strong globally, where it continued to hold No. 1 positions globally across Canada, EMEA, and APAC. It also received No. 1 rankings in 10 reports, top 3 rankings in 32 reports, earned 56 leadership badges, and qualified for 145 G2 reports. Among the 56 Leader badges that Achievers earned this season were Enterprise Leader, Regional Leader, Fall Leader, Mid-Market Leader, Small-Business Leader, and Momentum Leader, reinforcing its success across regions for companies of every size. "Recognition is one of the most powerful tools leaders have to reinforce the contributions, skills, and behaviors that lead to success," said Hannah Yardley, Chief People and Culture Officer at Achievers. "When employees are frequently and meaningfully recognized for great work, they're more likely to repeat it and feel more engaged and connected to the organization. The feedback reflected in G2's Fall Reports reinforces that recognition isn't just a nice-to-have, but rather it's an essential part of building a high-performing workforce." Today's announcement builds on Achievers' continued G2 momentum. In the Summer 2026 reports, the company earned multiple top rankings, 57 Leader badges, and qualified for 145 G2 reports. Earlier this year, Achievers was also recognized as the highest-ranked employee recognition platform within the Best Software Products category on G2's 2026 Best Software List, earning multiple top rankings across HR technology and global software categories. The G2 recognition comes as Harvard Business Review research on employee recognition, sponsored by Achievers, underscores the growing business impact of frequent and meaningful recognition. The study found that organizations with highly effective recognition programs are 4.5 times more likely to report increased revenue or profit margins than organizations with less effective programs (36% vs. 8%). The findings reinforce the opportunity for organizations to move recognition beyond an employee engagement initiative and use it as a strategic tool to reinforce the behaviors that drive business performance. The G2 platform is the world's largest software marketplace, with more than 80 million users relying on its authentic peer reviews to make software decisions. The G2 Fall 2026 Reports highlight the best-in-class solutions based on verified customer reviews and data from the world's largest tech marketplace. About Achievers Achievers recognition and reward software provides powerful tools to help business leaders shape employee behaviors and drive real business results. Achievers recognition and rewards software. More News From Achievers TORONTO-( BUSINESS WIRE )-Achievers, the world's most utilized recognition and reward software that engages nearly 5 million employees every day across 190+ countries, today announced Achievers Intelligence, an AI layer across its recognition and rewards platform designed to turn everyday recognition into a new source of workforce intelligence. Built on more than one billion recognition moments and over 20 years of behavioral data, Achievers Intelligence helps organizations surface the skills,... TORONTO-( BUSINESS WIRE )-As AI adoption accelerates across every industry, executives face mounting pressure to deliver more from their organizations. But organizations that respond by reducing their people investments may be overlooking one of the most practical links between employee behavior and business performance: employee recognition. New research from Harvard Business Review Analytic Services, sponsored by Achievers, the world's most utilized recognition and reward software, examines h... TORONTO-( BUSINESS WIRE )-Achievers, the world's most utilized recognition and reward software that engages nearly 5 million employees every day across 190+ countries, today announced that it has been named a Leader in Everest Group's 2026 Rewards and Recognition (R&R) Solutions PEAK Matrix(R) Assessment for the seventh consecutive time. Achievers was also named a Star Performer, a designation recognizing providers that demonstrate significant year-over-year improvement across both market suc... Achievers. Release Versions
Achievers has launched Achievers Intelligence, an AI-powered layer across its recognition and rewards platform that transforms recognition data into workforce insights. The system is built on over one billion recognition moments and more than 20 years of behavioral data. The platform features three components: Guided Experiences, which uses AI to help employees craft recognitions and recommend rewards; Workforce Insights, which analyses recognition patterns to reveal skills and team contributions; and Connected Ecosystem, which integrates with tools like Microsoft Copilot and Workday. The launch addresses a critical gap in workforce AI adoption. According to Achievers Workforce Institute research, only 19% of employees confidently use AI tools at work, whilst just 17% believe their organisation clearly communicates AI's role. Achievers serves nearly 5 million employees across 190 countries.
Employee engagement software FAQs. The Achievers advantage. With the highest usage in the industry, Achievers is a global recognition platform that scales with you, from mid-market to enterprise. With more than 1 billion interactions since its inception, Achievers delivers more behavioral insight than any other provider. That data supports AI-driven recommendations, equitable recognition coaching, and the kind of trend analysis and real-time reporting capabilities that help leaders understand what to do next. Achievers is also the only recognition platform named a Leader by Everest Group three years in a row, earning the number one spot on the vision and capability axis of the global research firm's assessment. So, if you're evaluating employee engagement software, choose a platform that drives consistent participation, supports your managers, and holds up at enterprise scale. *Information and pricing in this blog post was sourced from each vendors website
Workday and Achievers have launched Workday Recognition provided by Achievers, an AI-powered recognition and rewards solution now available to customers. The offering integrates Achievers' platform directly into Workday's experience, providing HR leaders with real-time insights to improve engagement and retention. The solution uses AI to analyse employee recognition patterns, helping organisations identify top contributors and high-impact skills. Research from the Achievers Workforce Institute shows employees receiving weekly recognition are 2.6 times more likely to be productive and six times more likely to stay long-term. Built into Workday Human Capital Management, the platform offers a rewards catalogue in local currencies across 190 countries. The integration allows employees to recognise peers and redeem rewards in one place whilst providing HR teams with actionable insights on workforce performance.