A

Assurant

Insurance and service contracts for devices

Junior Claims Analyst

Claims AdjudicationConfirmed live in the last 24 hours
Full-timeBarueri - State of São Paulo, BrazilNo salary listed

About the Job

Requirements

  • A university education in Administration, Engineering, or a related area is required; technical education or coursework is an advantage.
  • Initial experience or knowledge in claims, after-sales, technical assistance, maintenance, or related administrative activities is valued.
  • Interest in claims processes, claims adjustment, documentation, controls, and operational follow-up is required.
  • Technical knowledge related to maintenance, information technology, electronics, mechanics, or similar areas, through practical experience, technical coursework, or education, is valued.
  • Knowledge of Microsoft Office is required. Basic English is indicated in the formal position description.
  • Experience with white goods, televisions, consumer electronics, hospital or dental equipment, generators, industrial refrigeration, or other technical after-sales environments is an advantage.
  • An organized and collaborative approach and willingness to learn and develop the administrative side of operations are required.

Responsibilities

  • Monitor claims processes and backlog, supporting the management of outstanding items and claims-adjustment needs.
  • Analyze claims cases by checking contractual conditions, coverage periods, documentation, estimates, and other information needed to handle cases.
  • Request missing documents or information and support resolution of issues identified during analysis.
  • Approve or reject cases within the role's authority based on analyses and technical reports received.
  • Monitor costs, timelines, and services provided to policyholders, contributing to operational quality and decision-making.
  • Analyze complaints, support the handling of critical or recurring cases, and suggest improvement actions when appropriate.
  • Prepare and update area reports and controls, provide information to internal and external clients, and refer cases with indications of fraud for audit.

Desired Qualifications

  • Technical education or coursework.
  • Initial experience or knowledge in claims, after-sales, technical assistance, maintenance, or related administrative activities.
  • Technical knowledge related to maintenance, information technology, electronics, mechanics, or similar areas, gained through practical experience, coursework, or education.
  • Experience with white goods, televisions, consumer electronics, hospital or dental equipment, generators, industrial refrigeration, or other technical after-sales environments.

About the Company

Assurant

Insurance and service contracts for devices

Assurant provides risk-management solutions for mobile devices, electronics, and other high-value items by offering insurance policies, extended service contracts, and repair services to individuals, businesses, and financial institutions worldwide. It underwrites or backs these protections, collects premiums or service fees, and delivers repair and related support when covered items fail. Unlike some rivals, it combines protection products with repair and value-added services across a global footprint and emphasizes the connected-device ecosystem and DEI culture. Its goal is to minimize the financial impact of unexpected events for customers and keep everyday operations running by protecting investments and providing fast, reliable support.

Company size
10,001+
Company stage
IPO
Headquarters
Atlanta, GA
Founded
1892

Recently Posted Jobs

Explore more opportunities at Assurant

See more jobs