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FIGS

Direct-to-consumer healthcare apparel for professionals

Assistant Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeSanta Clara, CA, USA

About the Job

Requirements

  • At least 5 years of retail experience in a store.
  • At least 2 years of experience managing high-volume retail.
  • Motivate others and build effective teams.
  • Mediate and negotiate to resolve conflict.
  • Demonstrate strong oral and written communication skills.
  • Be available to work Black Friday and during the specified holiday-season period each year.
  • Work on the sales floor at least 4 days a week.
  • Unpack inventory boxes weighing 5 to 30 pounds as required.
  • Be comfortable in a fast-paced, changing environment.

Responsibilities

  • Ensure the FIGS brand and mission are consistently represented.
  • Participate in visual merchandising and coach the team on store standards.
  • Support execution of innovative projects on tight deadlines.
  • Communicate inventory and product-performance needs to the store manager weekly.
  • Lead the team by example on the sales floor, providing feedback and in-the-moment coaching.
  • Educate and train the team to ensure a positive customer experience.
  • Manage and maintain store sales goals.
  • Accurately track hours and expenses, and review profit-and-loss statements and income statements for accuracy.
  • Ensure safety and security procedures are followed and communicate potential issues.
  • Assist the store manager with all aspects of retail operations and the development and management of sales associates.

About the Company

FIGS

Direct-to-consumer healthcare apparel for professionals

FIGS, Inc. sells high-quality scrubs and lifestyle apparel directly to healthcare professionals through the largest direct-to-consumer platform in healthcare apparel. Their products are designed for comfort, durability, function, and style, aiming to improve the work experience for doctors, nurses, and medical staff. The company operates a DTC model to maintain control over brand and customer experience while offering competitive prices and strong margins. FIGS differentiates itself from competitors through its founder-led approach, direct customer access, and a focus on technically informed apparel tailored to medical professionals, backed by active social media marketing and community building. The goal is to redefine healthcare apparel by delivering reliable, fashionable workwear that meets the needs of healthcare workers and to grow a loyal, engaged customer community.

Company size
501-1,000
Company stage
IPO
Headquarters
Culver City, CA
Founded
2013

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