Assistant: Support Services

Overview

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.

We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.

If you thrive in a collaborative environment that values exceptional client service, initiative, professionalism, responsiveness, and adaptability, we invite you to consider joining our Secretarial department in our Washington, D.C. office as an Assistant: Support Services.

Provides administrative and operational support to Secretarial Management and the U.S. Secretarial Department.  Assists with reporting, personnel administration, departmental communications, data maintenance, and other operational functions to support departmental objectives.

Responsibilities

Essential Functions:

• Assist with various aspects of attendance recordkeeping
• Create and update documents related to timekeeping, tracking feedback, new attorney orientations, assignment profiles, team lists, etc.
• Update departmental employee records in the TimeTrak system
• Prepare relocation sheets and other departmental personnel documentation.
• Update assignment changes in PeopleSoft and ensure information is accurately reflected in GlobalNet
• Answer telephones and handle calls as instructed by management
• Monitor Electronic Work Intake Systems and support workflow tracking
• Prepare, maintain, analyze, and distribute departmental reports, metrics, and data to support management decision-making, workforce planning, staffing initiatives, training compliance, and operational objectives
• Compile, track, and maintain personnel, assignment, training, and organizational data for the U.S. Secretarial Department
• Assist with resolving attorney and staff requests for assistance, which includes monitoring departmental Outlook accounts
• Perform filing, photocopying, scanning, and other administrative support tasks as needed.
• Coordinate and support new attorney onboarding, orientation activities and related departmental processes.
• Support departmental communications and maintain organizational charts and other operational resources used by management.
• Participate in national administrative initiatives and collaborate across offices to support departmental goals
• Collaborate with Secretarial Management and administrative teams across U.S. offices to support departmental operations and strategic initiatives
• Use Firm-approved artificial intelligence (AI) tools to enhance administrative workflows, reviewing outputs for accuracy and streamlining management’s review and analysis of information
• Continuing education by actively pursuing opportunities to enhance skills and knowledge
• Performs other duties as assigned or required to meet Firm goals and objectives

Qualifications, Experience and Personal Attributes

Education/Training/Certifications: 

• High School diploma or equivalent required

Professional  Experience: 

• 1+ year office experience preferred

Technical Skills: 

• Proficiency in Microsoft Office products; accurate typing, grammar and spelling skills

Performance Traits: 

• Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the Firm and outside vendors
• Ability to work in a diverse team environment and effectively support the demanding needs of the Firm
• Ability to work under pressure, meet deadlines with shifting priorities
• Must be a self-starter with a high level of initiative
• Strong customer service skills, able to anticipate needs
• Strong attention to detail, organizational skills and the ability to handle multiple projects
• Maintains confidentiality and exercises discretion
• Exercises solid strategic thinking and problem-solving skills

Physical Requirements: 

• Light lifting up to 20 lbs.

The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth.

We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans. To request an accommodation related to the application process or interview, please email [email protected]. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Mayer Brown works with select external search firms that have been vetted against our standards. Firms without a contract or agreement with Mayer Brown are not authorized to represent that they are working with the Firm, nor are they entitled to placement fees. Mayer Brown does not accept unsolicited CVs from external recruiters. Submission of an unsolicited CV to Mayer Brown or any of its Partners or employees will not establish any right of priority for the submitting agency.

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Posted Pay Range

The typical pay scale for this position is between USD $55,000.00/Yr. and USD $73,000.00/Yr., although the actual wage or salary could be lower or higher if the candidate's education, experience, skills and internal pay alignment are different from those specified.