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Stio

Direct-to-consumer outdoor apparel for mountain life

Retail Sales Associate

Retail SalesConfirmed live in the last 24 hours
Part-timeStowe, VT, USAIn-person

About the Job

Requirements

  • Excellent customer service and interpersonal skills are required.
  • Flexibility to work opening, closing, weekend, and holiday-season shifts is required.
  • The associate must be proactive in tackling daily tasks, handling customer interactions, and communicating with managers daily.
  • Computer proficiency and email and phone communication skills are required.
  • The associate must be able to move around the retail space, move upwards of 50 pounds, and occasionally traverse ladders.

Responsibilities

  • Create a welcoming space for the community and customers at the Stowe store.
  • Provide customers with a welcoming retail store experience as part of the customer-facing team.
  • Maintain the store's visual aesthetic by organizing displays, changing mannequins, routinely cleaning, and tidying the sales floor.
  • Receive inventory shipments, restock inventory on the sales floor, and maintain organized back-stock.
  • Perform other operational duties, including answering phones and fulfilling customer service shipments.
  • Provide knowledgeable, up-to-date details about Stio products, sales, and pricing.
  • Use the point-of-sale system to accurately and efficiently process customer transactions, payments, refunds, exchanges, and gift cards.
  • The role may include keyholder duties such as opening and closing the store, handling alarms, managing cash, and ensuring store security.

Desired Qualifications

  • Microsoft Office Suite skills and point-of-sale experience are preferred.
  • A high school diploma or GED is preferred.

About the Company

Stio

Direct-to-consumer outdoor apparel for mountain life

Stio designs, manufactures, and sells functional outdoor apparel for men, women, and children, including jackets, pants, shirts, footwear, bags, and accessories for skiing, hiking, and everyday wear. It sells mainly through its website and Mountain Studios stores, using a direct-to-consumer model and products built for mountain life with performance fabrics and recycled or repurposed fibers. The brand differentiates itself with an authentic Jackson Hole lifestyle and hands-on founder involvement, maintaining a close customer connection and focusing on sustainable materials rather than wholesale. Its goals are to grow its direct-to-consumer business, expand its presence in mountain and gateway communities, and reach a multi-million revenue milestone while broadening offerings for families.

Company size
201-500
Company stage
Late Stage VC
Total funding
$42.6M
Headquarters
Jackson, WY
Founded
2011

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