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H&R Block

Tax preparation and filing services

Receptionist - Client Service Professional

Reception & Front DeskUpdated on Nov 5
Full-timeYuma, AZ, USANo salary listedIn-person

About the Job

Requirements

  • Experience working in a fast-paced environment.
  • Previous experience in a customer service environment.
  • Ability to multitask.
  • Strong organizational and time-management skills.
  • Computer proficiency, including the ability to use Microsoft Office.

Responsibilities

  • Answer phones and greet clients in a personalized, friendly, and inviting manner.
  • Match clients with the tax professional best suited to clients’ needs.
  • Schedule clients according to their preferences.
  • Help ensure clients’ needs are met during service in person, over the phone, or virtually.
  • Maintain office cleanliness and organize resources with team members.
  • Perform other duties as assigned.

Desired Qualifications

  • High school diploma or equivalent.
  • Ability to work a flexible schedule and/or in multiple locations.
  • Sales or marketing experience.

About the Company

H&R Block

Tax preparation and filing services

H&R Block provides tax preparation services through a large network of offices and digital options. It helps individuals and small businesses file taxes via in-person consultations, online tax software, and guided support, using trained tax professionals to complete and file returns. The company differentiates itself through a people-first culture, a broad franchise and office footprint, and a commitment to accessible, personalized service rather than relying solely on technology. Its goal is to help clients feel confident about their taxes and connect with communities by offering dependable, affordable tax help and guidance.

Company size
1-10
Company stage
IPO
Headquarters
Kansas City, MO
Founded
1955

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