Engineering Manager

Company Overview

Docusign brings agreements to life. More than 1.8 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using the Docusign AI-native IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

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What you'll do

As the Manager of the Extensibility Platform team at Docusign, you will lead a high-performing, cross-functional engineering team focused on developing and scaling the Extensibility Platform, as well as building new Extension Types and first-party applications. The platform enables internal and external developers to create applications that integrate seamlessly with Docusign’s Intelligent Agreement Management (IAM) systems. Developers can publish their applications through the Developer Console, making them available in the Docusign App Center for customers to discover and install. You will bring hands-on technical leadership through coding, code reviews, and driving the design and evolution of engineering architectures. You will help ensure the platform remains scalable, configurable, and capable of supporting diverse business scenarios, while strengthening collaboration and communication across engineering, product, and other partner teams.

This position is a people manager role reporting to the Senior Director, Software Engineering.

Responsibility

• Conduct thorough code reviews to maintain code quality, reliability, security, and engineering standards

• Create, review, and drive engineering architectures that enable a scalable, configurable Extensibility Platform

• Provide technical guidance and mentorship to engineers on design decisions, implementation approaches, and best practices

• Partner with engineering, product, design, and other teams to align technical solutions with platform and customer needs

• Define and communicate a clear technical vision and strategic roadmap for the Extensibility Platform, emphasizing usability, performance, and scalability

• Work closely with product managers, architects, and other stakeholders to gather requirements and deliver features critical to business success

• Guide the team in producing high-quality, maintainable code, with a strong focus on best practices in testing, monitoring, and logging

• Promote best practices in DevOps, continuous deployment, and Agile methodologies to enhance development efficiency and product quality

• Mentor and develop engineering talent, fostering a culture of innovation, continuous learning, and collaboration

• Engage with external developers and partners to expand the ecosystem of integrations available through the Docusign App Center

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Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

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What you bring

Basic

• 5+ years of software development and management experience across multiple languages/frameworks (or equivalent)

• 5+ years of hands-on coding or equivalent

• 5+ years of leading software teams of 5+ people or equivalent

• Proven track record in building solutions that consume and expose APIs/web services

• Experience in SaaS or Cloud environments
  
   

Preferred

• Expertise with high-availability (99.99%+) distributed systems

• Familiarity with Git, CI/CD pipelines, and Agile methodologies

• Curiosity and adaptability in learning new tech stacks

• Experience building and scaling platform components for app marketplaces or similar ecosystems

• Prior involvement in designing secure, reliable integrations with third-party apps or services

• Experience in integrating with 3rd party enterprise systems

• Experience in building enterprise software and platforms

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Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance.

AI in Our Hiring Process
At Docusign, we embrace technology to enhance efficiency and create a better candidate experience. We may record or transcribe interviews using enterprise AI tools to assist with meeting notes and interview documentation so our teams can stay fully engaged in the conversation. All hiring decisions remain 100% human-led. You have the right to opt out at any time by notifying your recruiter or interview team, with zero impact on your candidacy.

We encourage using AI tools to research and prepare beforehand. However, to ensure an authentic evaluation, live AI assistance or external recording bots during interviews are not permitted.

Applicant and Candidate Privacy Notice

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