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Coolblue

Online retailer of electronics and appliances

Fulltime Returns Team Leader

Shipping & ReceivingConfirmed live in the last 24 hours
Full-timeTilburg, NetherlandsIn-person

About the Job

Requirements

  • Be at least 18 years old.
  • Have at least MBO working and thinking level.
  • Have a good command of Dutch.
  • Have 1 to 3 years of leadership experience, or be in the second or third year of a Human Resource Management (HRM) course of study.
  • Have a developed view of team culture and know how to actively and positively engage and connect team members.
  • Have experience with leadership-related human resources tasks, such as conducting recruitment, sickness absence, performance appraisal, and performance review conversations.
  • Work day shifts on four or five weekdays.

Responsibilities

  • Lead a team of 20 employees.
  • Coach and develop employees, with the aim of making continuous daily improvements.
  • Take ownership of employees and help ensure they come to and leave work smiling.
  • Support employees' development and potential career progression to another department after their training.

About the Company

Coolblue

Online retailer of electronics and appliances

Coolblue is an online retailer in the Netherlands and Belgium that sells electronics, home appliances, and personal gadgets. It combines a large online platform with physical stores, so customers can choose products online or in person before buying. The product experience is supported by services such as installation, extended warranties, and business solutions, which add value beyond the initial sale. How it works: customers place orders online and can pick up or receive free next‑day delivery for orders placed before midnight, including Sundays, thanks to a strong logistics network; returns are simple and hassle-free. Coolblue differentiates itself through fast, reliable delivery, extensive customer service, clear product information, and a solid reputation backed by awards and positive reviews. The company aims to make buying electronics and home tech easy and convenient for both consumers and businesses, with a focus on good service, easy returns, and dependable delivery.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$264M
Headquarters
Rotterdam, Netherlands
Founded
1999

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