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Kyndryl

Managed IT infrastructure and cloud services

Infrastructure Specialist

System AdministrationConfirmed live in the last 24 hours
Full-timeNo salary listedIn-person

About the Job

Requirements

  • Basic knowledge of Windows Server or Linux, including Ubuntu or CentOS.
  • Basic knowledge of networking fundamentals, including IP, DNS, and DHCP.
  • Basic knowledge of monitoring tools such as Nagios or Zabbix.
  • Familiarity with cloud fundamentals, including IaaS and basic virtual machine management.
  • Familiarity with remote access tools such as SSH and RDP.
  • Understanding of virtual machines, storage concepts, basic cloud architecture, and identity and access management fundamentals.
  • At least 3 years of experience; the posting also states 5+ years of experience.
  • Ability to follow standard operating procedures and escalate issues appropriately.
  • Willingness to learn and develop in cloud and infrastructure domains.

Responsibilities

  • Monitor server health, uptime, CPU, memory, disk usage, and backup jobs, and ensure data integrity.
  • Perform routine checks and basic maintenance on Linux and Windows servers.
  • Support basic operations in cloud environments, including virtual machine provisioning and monitoring.
  • Handle alerts from monitoring tools and escalate when required.
  • Understand core services such as Amazon EC2, Azure Virtual Machines, or Google Compute Engine.
  • Respond to Level 1 support tickets within defined service-level agreements.
  • Troubleshoot basic server, network, and application issues.
  • Document incidents, resolutions, and recurring issues.
  • Create and manage user accounts, permissions, and access controls.
  • Maintain system documentation, standard operating procedures, and troubleshooting guides, and update knowledge base articles.
  • Assist with password resets, basic security configurations, and basic restore operations.
  • Assist with cloud storage, snapshots, and basic networking.
  • Maintain and optimize customers’ IT infrastructure, and support new service preparation and change management processes.
  • Troubleshoot critical customer situations and provide timely solutions.
  • Size and optimize systems.

Desired Qualifications

  • Optional certifications, considered a plus: AWS Cloud Practitioner, Azure Fundamentals (AZ-900), or Google Associate Cloud Engineer.
  • Internship or hands-on lab experience in server or cloud environments.
  • Experience with Windows Server and Linux operating systems.
  • Experience with Amazon Web Services, Microsoft Azure, or Google Cloud Platform.
  • Experience with Nagios, Zabbix, or CloudWatch monitoring.
  • Experience with ServiceNow or Jira ticketing systems.

About the Company

Kyndryl

Managed IT infrastructure and cloud services

Kyndryl provides managed IT infrastructure services for large enterprises, helping them run and modernize their technology environments. Its offerings cover cloud adoption, cybersecurity, security operations, and digital workplace services, all delivered under long-term managed-service contracts. The company works by partnering with major technology providers (including Microsoft) to offer integrated, end-to-end solutions, often complemented by a new security operations center (SOC) and other security capabilities. This focus sets it apart from competitors through scale, enterprise-grade governance, and a history rooted in IBM’s infrastructure services, now independent but aligned with large technology partners. The goal is to support digital transformation by providing reliable, scalable, and secure infrastructure management that enables enterprises to operate efficiently and securely in a cloud-enabled world.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
2021

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