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Hilton Worldwide

Global hotel operator of branded properties

Housekeeper - Evening Floor

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeÎle-de-France, FranceIn-person

About the Job

Requirements

  • Fluent English is essential.
  • Previous successful experience in the role is required.
  • Attention to detail and customer satisfaction are expected.
  • A service-oriented approach, professional presentation, dynamism, and rigor are expected.

Responsibilities

  • Organize and supervise the work of evening room attendants.
  • Motivate the teams and ensure a positive working environment.
  • Inspect guest rooms and conduct regular floor inspections.
  • Ensure the cleanliness of guest rooms and public areas.
  • Ensure compliance with quality standards and health and safety instructions.
  • Ensure room availability.
  • Monitor the turndown service and ironing when necessary.
  • Handle guest requests and complaints.

About the Company

Hilton Worldwide

Global hotel operator of branded properties

Hilton Worldwide Holdings operates a global portfolio of hotels and resorts across multiple brands to serve business travelers, vacationers, and long-stay guests. It owns, leases, manages, and franchises properties, earning revenue from rooms, food and beverage, events, and franchise and management fees. Its brands range from luxury Waldorf Astoria to full-service Hilton Hotels & Resorts and extended-stay options like Homewood Suites, targeting different customer needs. Its goal is to grow as a major global hospitality company by expanding its loyalty program and delivering consistent guest experiences to maximize occupancy and revenue.

Company size
10,001+
Company stage
IPO
Headquarters
McLean, VA
Founded
1919

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