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Pfeifer & Langen

Europäischer Zuckerhersteller mit 25 Standorten

Business Relationship Manager

Program ManagementConfirmed live in the last 24 hours
Full-timeCologne, GermanyNo salary listed

About the Job

Requirements

  • A completed university degree, for example in Business Information Systems, Business Administration, Economics, or a comparable field.
  • At least five years of experience in a comparable role, such as IT Business Partner, Service Relationship Manager, IT Demand Manager, or Business Engagement Manager.
  • Strong stakeholder and communication skills, including moderating discussions, mediating, and reconciling different interests.
  • Demonstrated ability to translate complex business and technical contexts into decision-ready management formats.
  • Experience in project and portfolio governance.
  • Numerical aptitude for budgeting and strong organizational skills.
  • Very good German proficiency at C1 or above.
  • Very good English proficiency at C1 or above.

Responsibilities

  • Serve as the central contact for business matters across multiple IT domains.
  • Build and sustainably maintain trusted relationships with business contacts and decision-makers at all levels, from plant employees and employee representatives to management.
  • Oversee the business portfolio from requirements gathering through successful implementation.
  • Structure cross-domain goals, expectations, and priorities, and actively bring them into organizational governance.
  • Take responsibility for a consistent project-management methodology and structure, and potentially the associated tool, to facilitate program management.
  • Take on project leadership when needed.
  • Coordinate across business, domain experts, delivery, and other stakeholders, including budget planning, escalations, and portfolio governance.
  • Identify escalations, mismatched expectations, and prioritization conflicts early, and ensure transparency across the organization.
  • Prepare governance, decision-making, budget, and coordination materials for meetings with the business and PLITS management at a decision-ready management level.
  • Translate complex business and technical contexts into actionable customer perspectives and management formats.
  • Shape communications with the business, including in collaboration with the Change and Communications Manager, and ensure effective, consistent information flow in both directions.
  • Represent PLITS standards and holding architecture requirements to the business.

Desired Qualifications

  • Polish language skills for the international corporate context.
  • Experience with agile methods such as Scrum or Kanban.
  • Industry knowledge in FMCG, the food industry, or manufacturing.
  • Basic ITIL knowledge, such as Foundation or equivalent.

About the Company

Pfeifer & Langen

Europäischer Zuckerhersteller mit 25 Standorten

Pfeifer & Langen is a European sugar producer that processes sugar beets into refined sugar and related products. The company operates across about 25 sites in Europe and generates around 1.4 billion euros in revenue. Its products come from beets grown locally; sugar is extracted and refined through industrial processes and then packaged for sale to customers across various markets. Compared with rivals, Pfeifer & Langen emphasizes a long-standing tradition (founded in 1870), a broad European footprint, and a culture of teamwork and shared growth, aiming to responsible, steady expansion rather than rapid, flashy changes. The company’s goal is to sweeten daily life worldwide by leveraging community, responsibility, and persistent progress to grow together with its employees and partners.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Cologne, Germany
Founded
1870

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