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Carenet Health

Healthcare technology solutions for providers

Registered Nurse - RN

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • Current, unrestricted registered nurse licensure in a compact state where the candidate resides, with a compact multistate license maintained in good standing.
  • Licensure in additional states as required by law or client contract must be obtained within 30 days of hire.
  • A minimum of an associate degree from a two-year college or technical school, or completion of a Diploma Nursing Program, is required.
  • Registered nurses are responsible and accountable for safe clinical practice and must be knowledgeable about customers and regulatory expectations in the clinical area.
  • Registered nurses must maintain the mandatory number of continuing education credits per year for all assigned licenses.
  • Registered nurses must attend 100% of training hours and pass intra-training testing components.
  • A minimum of 3 years of registered nurse clinical experience is required.
  • Applicants must be able to apply clinical knowledge to meet clinical business standards and be fully competent in product delivery and business requirements.
  • Applicants must be able to run multiple computer programs at the same time.
  • Applicants must identify opportunities for improvement and recommend workable solutions.
  • Applicants must exercise judgment within defined practices and procedures to determine appropriate action.
  • Applicants must determine when to escalate issues appropriately and in a timely manner.
  • Applicants must build rapport with members and effectively influence member behavior.
  • Applicants must have comprehensive listening, reflection, and clarification skills.
  • Applicants must manage time effectively.
  • The home office must meet the employer's certification requirements for work-from-home positions.
  • Applicants must complete any required assessments independently.
  • Applicants must reside in one of the listed compact-license states and hold an unrestricted multistate registered nurse license.

Responsibilities

  • Provide nursing assessments using the nursing process and in accordance with the standards outlined in the state Nurse Practice Act.
  • Assess individuals or defined patient populations by telecommunications in accordance with computer-based algorithms, protocols, and guidelines.
  • Adhere to nursing standards, company policies, and shared principles when providing clinical assessments and health education.
  • Use the nursing process to identify patient care needs, risks and safety issues, educational opportunities, and appropriate healthcare referrals.
  • Process calls according to Quality Management guidelines.
  • Comply with product-specific performance metrics.
  • Maintain regular, reliable attendance and punctuality.
  • Work the required weekend shifts, either every Saturday or every other weekend; the schedule also includes evenings and at least two weekend days every two weeks.
  • Attend training for 100% of scheduled hours; initial training lasts 2–4 weeks, with the first two weeks during daytime hours in a virtual, interactive classroom.
  • Perform other duties as assigned.

Desired Qualifications

  • A Bachelor of Science in Nursing is preferred.
  • Experience in emergency room, adult and pediatric care, medical-surgical nursing, home health, hospice, or other acute care areas is preferred.
  • Telephone triage experience and an understanding of health benefit plans and the insurance industry are helpful but not required.
  • Bilingual skills are a plus.

About the Company

Carenet Health

Healthcare technology solutions for providers

Carenet Health provides technology-enabled business services and analytics-driven capabilities to help providers, payers, and health service organizations meet consumer healthcare needs. Its offerings include customized programs, operational support, and consumer engagement initiatives that healthcare organizations deploy to improve outcomes, reduce costs, and enhance patient experience, all tailored to each client and supported by a broad network. The company differentiates itself with a 25+ year track record, a large client network of 500+ health plans and providers, and a focus on personalized, outcome-driven engagements rather than generic products. Its goal is to help healthcare organizations grow, optimize costs, and empower consumerism by delivering efficient, effective, and engaging care experiences for patients.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
San Antonio, TX
Founded
1988

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