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Chewy

Online pet supplies retailer with subscriptions

Lead Veterinarian

Veterinary ProfessionalsConfirmed live in the last 24 hours
Full-timeJacksonville, FL, USANo salary listed

About the Job

Requirements

  • A Doctor of Veterinary Medicine degree (DVM, VMD) or equivalent is required.
  • An active state license in good standing, a Drug Enforcement Administration license, and other state credentials as required are required.
  • At least 5 years of experience in general medicine and surgery are required, including 1 to 3 years of leadership experience.
  • Comfort collaborating with other veterinary professionals in a team-oriented environment is required.
  • The role requires empathy, a passion for helping people and pets, and a customer-service focus.
  • The role requires the ability to multitask and perform well in a fast-paced, self-starter environment.
  • The role requires standing or walking for up to 80% of each shift.
  • The role requires frequently lifting 50 to 70 pounds using an optional team lift and occasionally lifting more than 70 pounds using a team lift.
  • The role requires standing, pushing, pulling, carrying, squatting, and kneeling.

Responsibilities

  • Serve as a leader of the practice’s veterinarians, veterinary technicians, and assistants by setting standards for high-level veterinary medical care and promoting collaborative delivery of the pet-parent experience.
  • Hold team members accountable for results by being available, removing barriers and obstacles, facilitating change, and providing mentorship and performance feedback.
  • Implement outlined policies and procedures, use integrated technology, and deliver consistent and appropriate medical care within the applicable skills.
  • Perform physical examinations and diagnostic, medical, surgical, and dental procedures while minimizing patient stress and discomfort.
  • Perform sophisticated surgeries and provide care for complicated cases.
  • Explain physical examination findings, communicate diagnoses to clients, and generate and present patient treatment plans.
  • Maintain client and patient medical and surgical records and ensure logs are kept up to date through established protocols.
  • Assist colleagues with follow-up and future patient management.
  • Stay current with new medical information and changes in veterinary medicine and attend continuing education meetings.
  • Lead, manage, develop, and mentor associate veterinarians to improve individual performance in client happiness, teamwork, medical quality, record keeping, and efficiency.
  • Assist in developing the paraprofessional team to ensure high-quality care and client service.
  • Oversee operating, safety, and compliance procedures as required by applicable law and Chewy Vet Care processes and policies.
  • The position may require some travel.

Desired Qualifications

  • Two years of supervised experience with veterinary radiation machines is preferred.

About the Company

Chewy

Online pet supplies retailer with subscriptions

Chewy operates as an online retailer for pet owners across the United States, selling pet food, toys, beds, pharmaceuticals, and other pet supplies through a direct-to-consumer e-commerce platform. It offers a catalog of more than 60,000 items and emphasizes a strong customer-service approach. The company monetizes primarily through product sales and also supports a subscription model called Autoship, which provides recurring deliveries at a discount to create predictable revenue. This setup helps keep customers returning and ordering on a regular basis. Compared with competitors, Chewy stands out through its large product selection, emphasis on customer service, and a subscription option that encourages ongoing purchases. The company's goal is to be the leading online destination for pet products by delivering convenient, reliable service and building long-term relationships with pet owners.

Company size
10,001+
Company stage
IPO
Headquarters
Plantation, FL
Founded
2011

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