Global Payroll and Benefits Administrator

How you'll shape Employee Success at Achievers:

Payroll Operations:

• Prepare and submit Canadian bi-weekly payroll in Workday and US bi-weekly payroll in ADP Workforce Now (WFN).
• Reconcile Canada Revenue Agency (CRA) source deductions and Internal Revenue Service (IRS) and state tax deposits each pay period.
• Issue Records of Employment (ROEs) for terminations and leaves.
• Complete Canadian and US year-end, including reconciliations, T4 and T4A slips, W-2 forms.
• Prepare and file US workers’ compensation for Washington and Ohio and update Finance on new hires and terminations for the US workers’ compensation policy.
• Resolve US federal and state tax notices with government agencies and ADP, and complete new US state registrations as required.
• Backup as required for all other global payroll runs processed through Remote, monthly filings for Australian state payroll tax and annual Australian workers’ compensation true-up.
• Communicate with government bodies and third parties as required.
• Keep up to date with legislative changes affecting payroll and benefits in Canada and the US.
• Ensure payroll and benefits enquiries from employees, managers, and cross-functional teams are addressed promptly, accurately, and consistently. Proactively communicate payroll issues, corrections, payment impacts, and required employee actions.
• Maintain and regularly update Canada and US payroll and benefits SOPs to ensure processes, controls, and procedures are accurately documented, supporting operational consistency, effective knowledge transfer, and reduced key-person dependency.

Analysis and Reconciliations:

• Reconcile payroll and benefit cost allocations and post related journal entries (JEs).
• Support the year-end financial and third-party audits.
• Complete payroll and benefits analysis and reconciliations as needed.

Benefits Administration:

• Own benefits administration for Canada and US, including enrollments, invoice reconciliation, and employee support.
• Act as the main backup for benefits administration in all other countries.
• Administer the Canadian Group RRSP, including contribution reconciliations and maintain plan compliance.
• Reconcile US 401(k) plan contributions.
• Provide backup support for Australian superannuation and UK pension programs.
• Support Canada and US benefits renewals.
• Lead benefits information sessions for new hires in Canada and the US.

Experience we feel will set you up for success:

5+ years of payroll experience, including hands-on processing of Canadian and US multi-state payrolls and year end (T4/T4A, W-2)
PCP certification (mandatory).
Working knowledge of US multi-state payroll tax, including resolving state tax notices.
2+ years of Canada and US benefits administration experience, including group RRSP and 401(k) plans.
Experience with global payroll and/or benefits, including working with a global payroll provider such as Remote (an asset).
Advanced Excel skills (pivot tables, lookups, and reconciliations) and proficiency with Microsoft Office.
Workday Payroll or comparable Canadian payroll-system experience is an asset.