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Agibank

Hybrid digital bank offering credit services.

Network Analyst Mid-Level - Corporate and Datacenter Operations

Network Engineering & AdministrationConfirmed live in the last 24 hours
Full-timeCampinas - State of São Paulo, BrazilNo salary listed

About the Job

Requirements

  • Practical experience operating and supporting corporate and datacenter networks.
  • Experience with Zabbix, including event monitoring and configuration and adjustment of items, triggers, and templates.
  • Experience using Grafana to consult, interpret, and maintain operational dashboards.
  • Knowledge of TCP/IP, addressing and subnetting, VLANs, trunks, STP/RSTP, LACP, and static and dynamic routing, especially OSPF and BGP.
  • Experience operating corporate Wi-Fi networks, including diagnosing coverage, interference, authentication, roaming, and performance.
  • Knowledge of monitoring protocols and resources such as SNMP, ICMP, and Syslog.
  • Troubleshooting ability using logs, diagnostic commands, traceroute, interface analysis, and packet capture.
  • Experience with incident, request, problem, and change management in an ITSM tool.
  • Experience with generative AI tools.

Responsibilities

  • Lead daily operations of corporate and datacenter network infrastructure, monitoring the health of equipment, links, and services.
  • Monitor and handle alerts in Zabbix and Grafana, analyzing, prioritizing, diagnosing, and tracking them through normalization.
  • Correlate events to identify the source and impact of failures, reducing recurring alerts and unnecessary escalations.
  • Resolve connectivity incidents, outages, slowdowns, packet loss, and performance degradation.
  • Operate and administer routing, switching, and Wi-Fi equipment and services, including switches, routers, access points, and controllers.
  • Monitor availability, latency, bandwidth utilization, interface errors, and environment capacity.
  • Open and follow up on tickets with carriers, manufacturers, and suppliers, pursuing technical progress and SLA compliance.
  • Execute operational changes, configuration adjustments, and scheduled maintenance, including impact assessment, validation, and rollback plans.
  • Keep tickets, inventories, diagrams, operating procedures, and configuration records up to date.
  • Support root-cause analysis and implement actions to prevent incident recurrence.
  • Escalate more complex situations to specialists and leadership while retaining responsibility for follow-up and communication through resolution.

Desired Qualifications

  • Experience in financial environments or high-criticality operations.
  • Knowledge of Cisco, Aruba, and/or Fortinet.
  • Experience with Cisco Nexus, ACI, or other datacenter networking solutions.
  • Knowledge of 802.1X, RADIUS, and TACACS+ network authentication.
  • Experience with ServiceNow.
  • Automation knowledge using Python, Ansible, or APIs.
  • Network certifications such as CCNA or equivalent.

About the Company

Agibank

Hybrid digital bank offering credit services.

Agibank is a Brazilian financial institution that combines a digital banking platform with a network of over 1,000 physical

Company size
5,001-10,000
Company stage
IPO
Headquarters
São Paulo, Brazil
Founded
1999

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