R

Rabobank

Cooperative bank offering retail, wholesale services

Commercial Insurance Support Specialist - Construction & Real Estate

Insurance Sales & AgencyPosted on Nov 11
Part-timeRotterdam, Netherlands

About the Job

Requirements

  • A completed MBO 4 qualification is required.
  • At least one year of relevant experience with commercial insurance is required.
  • A current Wft Advisor Non-Life Business certificate is required.
  • Good command of Dutch is required.
  • Ability to independently handle customer inquiries and document them carefully is required.
  • An HBO qualification is preferred but not required.
  • A Wft Advisor Income certificate is preferred, or the ability to obtain it within three months after starting.
  • Affinity with the Construction & Real Estate sector is preferred.
  • Commercial skills are preferred.
  • Ability to maintain an overview of multiple customer and insurance files is preferred.

Responsibilities

  • Answer customer questions about commercial insurance and provide clear, appropriate information, service, mediation, and/or advice.
  • Close agreements, process policy changes, request quotations, and negotiate them where needed to insure commercial risks; prepare policy renewals.
  • Support insurance advisers in managing and growing their insurance portfolios by preparing customer and portfolio-management discussions, acquisition appointments, and customer visits.
  • Investigate customer inquiries and complex claims, coordinating as needed with colleagues, insurance advisers, and other departments.
  • Manage the shared work queue with other commercial support colleagues and agree on the allocation and prioritization of work to support efficient collaboration and customer service.
  • Review and prioritize outstanding activities in Siebel; contact customers, request quotations, process changes, and investigate claims while observing urgent work and agreed deadlines.
  • Coordinate with colleagues serving the same customers, including colleagues in lending, private banking, and retail banking, and share relevant customer information.

Desired Qualifications

  • A Wft Advisor Income certificate, or willingness to obtain it within three months after starting.
  • Affinity with the Construction & Real Estate sector.
  • Commercial skills.
  • Ability to maintain an overview of multiple customer and insurance files.

About the Company

Rabobank

Cooperative bank offering retail, wholesale services

Rabobank is a Dutch cooperative bank owned by its members, serving individuals and businesses through local branches and digital channels. It provides payment accounts, savings, mortgages, business lending, insurance, and wealth management domestically via its app, website, and branches. Internationally, its Wholesale & Rural division finances the food and agriculture value chain with lending, trade and commodity finance, markets services, and sector analysis, while DLL offers vendor finance and leasing to equipment makers and their dealers. It earns mostly from interest on loans and mortgages plus fees, and aims to support people, businesses, and communities—especially in farming and food sectors—through tailored financial services under member governance.

Company size
10,001+
Company stage
Debt Financing
Total funding
$275M
Headquarters
Utrecht, Netherlands
Founded
1898

Recently Posted Jobs

Explore more opportunities at Rabobank

See more jobs