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Members 1st Federal Credit Union

Independent insurance brokerage for members

Teller

Part-TimeDeadline 9/29/27
$17.50/hr
Entry, Junior, Mid
York, PA, USA
In Person
Finance & BankingRetail & Commercial Banking

About the job

Requirements
  • Decision-making requires choosing from options outlined in established procedures.
  • Thorough knowledge of credit union products, services, policies, and procedures.
  • Familiarity with personal computers and applicable software.
  • Ability to communicate effectively in English, both orally and in writing.
  • Ability to receive information and hear sounds at normal speaking levels under normal branch conditions.
  • Visual ability to prepare and analyze data and figures, view a computer terminal, and read extensively.
  • Sufficient manual skill to operate a personal computer keyboard and other standard office equipment.
  • Ability to stand or sit for extended periods.
  • Ability to work extended evening and weekend hours and travel to other locations to provide extended-hours coverage.
  • Ability to exert minimum amounts of force occasionally to lift, carry, push, pull, or move objects.
  • For Teller I: 0–1 year of progressive retail financial or customer service experience.
  • For Teller III: At least 3 years of retail banking or credit union experience, including cash handling, customer service, and understanding financial services regulatory policies and compliance.
  • For Teller III: At least 2 years of financial experience identifying and promoting products and services to meet member or customer needs.
  • General and business knowledge equivalent to a high school diploma.
Responsibilities
  • Process members’ financial transactions accurately and efficiently to support member satisfaction and maintain accurate account records.
  • Contribute to department and organizational sales goals by identifying members’ product and service needs.
  • Provide banking services, facilitate member transactions, promote the credit union and its services, deliver customer service, and support general branch office operations and processing.
  • Conduct member account transactions, educate members about credit union products and services, and perform balancing and end-of-day procedures.

About the company

M

Members 1st Federal Credit Union

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Website

Members 1st Insurance Services is an independent insurance agency affiliated with Members 1st Federal Credit Union that helps its 600,000+ Central Pennsylvania members obtain personal and commercial coverage by connecting them with policies from a network of more than 140 carriers. It acts as a broker, not an underwriter, offering auto, home, life, and pet insurance and lending protections such as GAP and MVP, plus commercial insurance for businesses. Revenue comes from commissions paid by carriers for policies sold, and the agency emphasizes advocating for members to find the best value and appropriate coverage rather than favoring any single insurer. Its goal is to protect members’ financial well-being by delivering tailored coverage options and potential discounts through the credit union’s large member base.

Company Size

1-10

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A

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Simplify Jobs

Simplify's Take

What believers are saying

  • Members 1st opened a Forks Township branch in 2026, extending Lehigh Valley reach.
  • It won TIME and Newsweek honors in 2026, strengthening hiring and member acquisition.
  • The September 2026 Delfi investment signals sharper balance-sheet management and stronger capital deployment discipline.

What critics are saying

  • M1 Holdings litigation over trademarks remains active, pressuring branding and legal spend through 2026.
  • Branch expansion in Forks Township and Lewisburg raises fixed costs if deposit growth slows.
  • Insurance commissions depend on carrier relationships; losing TruStage or Travelers would hit referral revenue quickly.

What makes Members 1st Federal Credit Union unique

  • Members 1st serves 630,000 Pennsylvania members through nearly 60 branches and digital channels.
  • The credit union bundles insurance, lending, and banking under one trusted member relationship.
  • Its 2026 partnerships with Shippensburg University and East Stroudsburg University deepen local talent pipelines.

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Benefits

  • Health Insurance

Company News

Members 1st Federal Credit Union
Oct 5th, 2026
Members 1st Federal Credit Union strengthens Commercial Lending capabilities to support businesses.

Members 1st Federal Credit Union strengthens Commercial Lending capabilities to support businesses. Published: October 5, 2026 Members 1st Federal Credit Union is expanding its commercial services to support local businesses and economic development across its service area. To build on the strength of its existing business lending team, Members 1st recently welcomed four experienced financial professionals: Krista Blasser, Vice President, Senior Business Lending Officer; Jessica Gehman, Vice President, Commercial Lending Market Leader; Missy Hartman, Vice President, Senior Business Lending Officer; and Luke Walton, Vice President, Commercial Lending Market Leader. Blasser joins Members 1st from Traditions Bank, where she served as Vice President, Senior Commercial Loan Officer. Gehman, Hartman and Walton most recently held commercial banking and relationship management positions at Burke & Herbert Bank (formerly LINKBANK). Their combined expertise spans commercial lending, business development and relationship management, along with deep knowledge of the Central Pennsylvania business community. "As demand for commercial lending continues to grow, we're investing in the talent and expertise needed to help more businesses access the financial solutions that fuel growth," said Zak Tyminski, Chief Commercial Lending Officer. "By expanding our team's leadership, we connect businesses with experienced advisors, responsive service and customized lending solutions. When businesses have the resources they need to expand, hire employees and pursue new opportunities, the impact extends far beyond the individual business and benefits the communities we serve." These strategic additions reflect Members 1st's continued commitment to supporting businesses across Central Pennsylvania with the expertise, resources and local relationships needed to drive long-term success and strengthen the communities they call home. For more Members 1st news, visit their newsroom. About Members 1st Federal Credit Union: Members 1st Federal Credit Union is a member-owned, not-for-profit financial institution with over 630,000 members and $8 billion in assets. With its administrative headquarters based in Enola, PA, Members 1st serves its members and communities through its network of nearly 60 branch locations throughout Adams, Berks, Cumberland, Dauphin, Lancaster, Lebanon, Lehigh, Lycoming, Northampton, Perry, Union and York counties, as well as its robust digital banking and call center channels. To learn more about Members 1st, visit members1st.org or follow Members 1st Partnership on Facebook, Instagram, LinkedIn and X.

CUInsight
Sep 8th, 2026
Members 1st Federal Credit Union named Simply the Best for the 22nd year.

Members 1st Federal Credit Union named Simply the Best for the 22nd year. Enola, PA (September 8, 2026) | Members 1st Federal Credit Union is excited to announce they have been recognized as one of the top local businesses in Harrisburg Magazine's "Simply the Best" Readers' Poll for the 22nd year. * Credit Union * Customer Values - Large Business * Mortgage Company * Place to Work (101+ employees) Harrisburg Magazine readers determine nominations through an online ballot system. The top eligible nominees for each category are then added to the voting ballot, and winners are selected by readers for each category. "Being named 'Simply the Best' is especially meaningful because it comes from the people who know us best - our members, associates and community," said Karen Roland, Chief Marketing Officer of Members 1st Federal Credit Union. "We are honored to be recognized as a favorite credit union, a service-focused organization, a trusted mortgage partner and a great place to work. These awards reflect the relationships we have built over the years and the incredible dedication our associates bring every day to make a difference in the lives of our members." For a complete list of winners, view the August 2026 issue of Harrisburg Magazine. Members 1st Federal Credit Union is a member-owned, not-for-profit financial institution with over 625,000 members and $8 billion in assets. While its administrative headquarters is based in Enola, PA, Members 1st serves its members and communities through its network of nearly 60 branch locations throughout Adams, Berks, Cumberland, Dauphin, Lancaster, Lebanon, Lehigh, Lycoming, Northampton, Perry, Union and York counties, as well as its robust digital banking and call center channels. To learn more about Members 1st, visit members1st.org or follow Sign Store Macon on Facebook, Instagram, LinkedIn and X. Contact. Courtney McFarland Communications Manager (717) 829-3776 [email protected] Daily Credit Union News - Straight to Your Inbox Join thousands of credit union industry professionals who start their day with the latest news, events and technology supporting the credit union industry.

Members 1st Federal Credit Union
Sep 8th, 2026
Members 1st Federal Credit Union named Simply the Best for 22nd year.

Members 1st Federal Credit Union named Simply the Best for 22nd year. Members 1st Federal Credit Union is excited to announce they have been recognized as one of the top local businesses in Harrisburg Magazine's "Simply the Best" Readers' Poll for the 22nd year. * Credit Union * Customer Values - Large Business * Mortgage Company * Place to Work (101+ employees) Harrisburg Magazine readers determine nominations through an online ballot system. The top eligible nominees for each category are then added to the voting ballot, and winners are selected by readers for each category. "Being named 'Simply the Best' is especially meaningful because it comes from the people who know us best - our members, associates and community," said Karen Roland, Chief Marketing Officer of Members 1st Federal Credit Union. "We are honored to be recognized as a favorite credit union, a service-focused organization, a trusted mortgage partner and a great place to work. These awards reflect the relationships we have built over the years and the incredible dedication our associates bring every day to make a difference in the lives of our members." For a complete list of winners, view the August 2026 issue of Harrisburg Magazine. About Members 1st Federal Credit Union: Members 1st Federal Credit Union is a member-owned, not-for-profit financial institution with over 630,000 members and $8 billion in assets. With its administrative headquarters based in Enola, PA, Members 1st serves its members and communities through its network of nearly 60 branch locations throughout Adams, Berks, Cumberland, Dauphin, Lancaster, Lebanon, Lehigh, Lycoming, Northampton, Perry, Union and York counties, as well as its robust digital banking and call center channels. To learn more about Members 1st, visit members1st.org or follow Members 1st Partnership on Facebook, Instagram, LinkedIn and X.

Associated Press
Sep 2nd, 2026
Members 1st Federal Credit Union invests in AI balance sheet platform Delfi

Members 1st Federal Credit Union has made a strategic investment in Delfi's Credit Union Service Organization (CUSO). Members 1st is a member-owned credit union with over 630,000 members and $8 billion in assets. Delfi operates an AI-native balance sheet intelligence and decision-making platform that helps banks and credit unions analyse, optimise and act on their balance sheets. The platform integrates AI-driven balance sheet intelligence with capital markets execution. Delfi's product suite includes Overwatch Essentials for balance sheet analysis, Overwatch Predictive for probabilistic modelling, and Delfi Exchange for connecting balance sheet insights with capital markets opportunities. The company recently launched an Agent feature that allows users to interact with data and generate recommendations using natural language. Since launching its CUSO earlier this year, Delfi has facilitated $100 million in transactions across its platform.

CUInsight
Sep 2nd, 2026
Delfi announces strategic investment from Members 1st Federal Credit Union to advance next-generation balance sheet management.

Delfi announces strategic investment from Members 1st Federal Credit Union to advance next-generation balance sheet management. Members 1st joins Delfi CUSO to advance data-driven decision tools and AI for credit union balance sheet management and capital markets execution NEW YORK, NY (September 2, 2026) | Delfi, the AI-native balance sheet intelligence and decision-making platform, today announced that Members 1st Federal Credit Union, a member-owned credit union with more than 630,000 members and $8 billion in assets, has made a strategic investment in Delfi's Credit Union Service Organization (CUSO). Delfi helps banks and credit unions analyze, optimize and act on their balance sheets through an integrated platform connecting AI-driven balance sheet intelligence with capital markets execution. Members 1st invests in high-potential fintechs and CUSOs that strengthen credit unions and create lasting member value. Its investment in Delfi reflects that strategy: helping credit unions unlock more value from their balance sheets so more dollars can flow back to members and mission - putting "people helping people" into practice. "Delfi is developing technology that empowers credit unions to strengthen balance sheet management through proactive risk identification and oversight," said Stuart Bretz, Chief Revenue Officer at Members 1st. "By helping institutions make more informed financial decisions, Delfi supports long-term financial resilience, fosters intergenerational equity creation, and enables credit unions to better serve the evolving needs of the communities they support." Delfi's Agentic AI Platform for Credit Union Balance Sheet Management Delfi's product suite includes Overwatch Essentials for rapid balance sheet analysis, scenario testing and reporting; Overwatch Predictive for advanced probabilistic modeling and what-if analyses; and Delfi Exchange, which connects balance sheet insights with curated capital markets opportunities and execution. Delfi's latest feature is its Agent, which allows users to easily interact with data, interpret results of Delfi's economic engine, and generate recommendations in natural language. Since launching its CUSO with One Washington Financial and Maps Credit Union earlier this year, Delfi has continued to expand across the credit union ecosystem, including facilitating $100 million in transactions across its platform, completing its engagement with Filene Research Institute's FiLab program, joining the Circuit Accelerator, and integrating with multiple balance sheet planning processes. "Members 1st is a forward-thinking credit union and an ideal strategic partner for Delfi," said Daniel Ahn, CEO and Co-Founder of Delfi. "Better balance sheet decisions can unlock more earnings and capital, which means more money for members and more resources for the mission. We're excited to build with Members 1st and the broader credit union community." Delfi is a New York-based firm offering an AI-native, end-to-end platform for financial decision-making and balance sheet optimization across institutions of all sizes. Its mission is to democratize advanced financial risk management and portfolio optimization to help financial institutions navigate volatile markets and achieve sustainable growth. Contact. George Gao [email protected] Members 1st Federal Credit Union is a member-owned, not-for-profit financial institution with over 625,000 members and $8 billion in assets. While its administrative headquarters is based in Enola, PA, Members 1st serves its members and communities through its network of nearly 60 branch locations throughout Adams, Berks, Cumberland, Dauphin, Lancaster, Lebanon, Lehigh, Lycoming, Northampton, Perry, Union and York counties, as well as its robust digital banking and call center channels. To learn more about Members 1st, visit members1st.org or follow Sign Store Macon on Facebook, Instagram, LinkedIn and X. Courtney McFarland Communications Manager (717) 829-3776 [email protected] Daily Credit Union News - Straight to Your Inbox Join thousands of credit union industry professionals who start their day with the latest news, events and technology supporting the credit union industry.