T

TSC

Global CX agency building customer journeys

Business Development Airborne ISR Products & Services

Full-TimeUpdated on 10/23/2026
No salary listed
Senior
Bachelor's
Aurora, CO, USA+10 moreMore locations: Washington, DC, USA | Texas, USA | Bedminster, NJ, USA | Arlington County, Arlington, VA, USA | Virginia, USA | Colorado, USA | Maryland, USA | Huntsville, AL, USA | New Jersey, USA | Alabama, USA
RemoteRemote working options are available; travel required up to 50%, focused on prospective customers.
Project & Program ManagementProposal Management
No H1B Sponsorship
US Citizenship Required

About the job

Requirements
  • A bachelor's degree in a relevant field of study and at least five years of related professional experience in Airborne ISR solutions, products, or services with government or industry; relevant work experience, including military service, may substitute for a degree.
  • U.S. citizenship and the ability to obtain and maintain a government security clearance.
  • Formal certification, training, or degree in relevant or supporting knowledge areas directly tied to business development or business capture.
  • Initiative to identify and initiate engagements with new prospective customers.
  • Ability to perform within cross-functional, geographically separated teams to meet assigned objectives.
  • Previous relevant experience conducting research, assessing data, and compiling written reports.
  • Ability to gather information from files, team members, and senior staff members on time.
  • Understanding of preparing initial drafts for white papers, presentations, and Federal Acquisition Regulation-compliant proposal content.
  • Previous project management, program management, pricing, business development, bid and proposal, or capture experience.
  • Knowledge of key business development and capture workflow milestones.
  • Ability to facilitate capture activity gate reviews and manage action items and outcomes.
  • Ability to learn from business capture successes and failures.
  • Knowledge of government procurement, fiscal, and regulatory environments.
Responsibilities
  • Within the first six months, gain a keen understanding of the assigned P&L's vision, mission, business plan, overarching strategies, and technical focus areas.
  • Develop subject matter expertise in TSC's Airborne Intelligence, Surveillance, and Reconnaissance Products & Services domain, including past performance, existing capabilities, and future potential.
  • Partner as a thought leader during annual planning, growth, and strategy sessions.
  • Lead the search for new and emerging business opportunities aligned to existing Airborne ISR capabilities.
  • Identify and engage prospective customers proactively, and track and record activities.
  • Produce initial drafts of marketing material, white papers, and presentations; obtain feedback and approval to influence prospective customer decision-making units.
  • Develop material illustrating Concepts of Operations using Airborne ISR Products & Services, leveraging P&L subject matter experts and corporate Marketing resources.
  • Manage the assigned P&L's opportunity pipeline under the direction of and in support of Operations Managers, the Division Manager, and the Business Development Director.
  • Analyze draft and final requests for proposals and related documents to guide and steer Program Managers' and technical subject matter experts' inputs for compliant, compelling, on-time bids and proposals.
  • Lead and manage assigned proposal activities and identify ways to win.
  • Develop and retain key government and industry partnerships.
Desired Qualifications
  • At least ten years of professional experience in Federal Acquisition Regulation-compliant business capture, working directly with proposal workflows and relevant content.
  • A variety of capture experience spanning commercial, business-to-business, government prime contractor, and subcontractor environments.
  • Subject matter expertise in multi-intelligence surveillance and reconnaissance.
  • Previous pipeline or prospective business forecast data management.
  • Proposal management acumen using established or widely accepted industry methodologies.
  • Knowledge or experience with emerging technologies or supporting tools to enhance business capture, proposals, and win rates.
  • Demonstrated ability to win new business capture opportunities.
  • Deep professional and personal networking skills.

About the company

TSC designs and builds digital customer experience solutions to help brands improve their relationships with consumers. The agency identifies friction points through customer journey mapping and usability testing, then develops and tests digital tools to solve these specific problems. As a member of the Sitel Group, TSC distinguishes itself by combining the agility of a specialized agency with the massive global reach and resources of a parent company spanning 140 countries. Its goal is to drive business growth by replacing frustrating brand interactions with digital experiences that make customers happier.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

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Simplify Jobs

Simplify's Take

What believers are saying

  • TSC's July 2025 and January 2026 profiles still show active hiring and operations.
  • Partnerships like Zaion added AI callbots, strengthening automation offerings for 2026 prospects.
  • Foundever's August 2026 recapitalization extended maturities to 2030-2031, reducing near-term financial stress.

What critics are saying

  • Foundever cut nearly $900 million debt on August 17, 2026; balance-sheet pressure persists.
  • Laurent Uberti and Olivier Camino exited July 31, 2026, creating leadership uncertainty.
  • Foundever could fold TSC into broader delivery, erasing the TSC brand entirely.

What makes TSC unique

  • TSC combines CX strategy, design, and build for digital channels, not pure consulting.
  • The agency specializes in chatbots, social media, and self-service, matching digital-first brands.
  • Its Foundever parent gives access to global CX operations and enterprise accounts.

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Benefits

  • Health Insurance
  • 401(k) Company Match
  • Flexible Work Hours
  • Remote Work Options
  • Paid Vacation
  • Tuition Reimbursement