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Coolblue

Online retailer of electronics and appliances

Home Appliance Repair Technician

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeUtrecht, NetherlandsIn-person

About the Job

Requirements

  • You have technical aptitude and practical hands-on ability.
  • You enjoy visiting customers in their homes and remain friendly and customer-focused, including when situations are difficult.
  • You can work independently and analytically.
  • You have held a category B driving licence for at least two years.
  • You are available for at least 36 hours per week.
  • You handle the company van, inventory, and tools carefully and drive safely in accordance with traffic rules.

Responsibilities

  • Repair customers’ household appliances at their homes quickly, safely, and in a customer-friendly manner.
  • Thoroughly analyze problems when customers report a malfunction.
  • Assess the situation and determine whether to repair or replace the appliance.
  • Perform repairs efficiently while maintaining a high quality standard and leaving the work area tidy.
  • Complete all required administration accurately as a clear reference for both the customer and the company.
  • Follow standard processes, workplace rules, and applicable health and safety regulations.
  • Share ideas with colleagues or a supervisor to support continuous improvement.
  • Drive the company van safely and follow traffic rules.
  • Be responsible for the van, assigned inventory and tools, and how they are transported.
  • Return the van to the depot in clean condition at the end of the day.
  • Complete internal training at the Utrecht depot, learn about the appliances, systems, and work methods, accompany an experienced technician, attend trainer-led sessions, and practice the required procedures before carrying out repairs independently.

About the Company

Coolblue

Online retailer of electronics and appliances

Coolblue is an online retailer in the Netherlands and Belgium that sells electronics, home appliances, and personal gadgets. It combines a large online platform with physical stores, so customers can choose products online or in person before buying. The product experience is supported by services such as installation, extended warranties, and business solutions, which add value beyond the initial sale. How it works: customers place orders online and can pick up or receive free next‑day delivery for orders placed before midnight, including Sundays, thanks to a strong logistics network; returns are simple and hassle-free. Coolblue differentiates itself through fast, reliable delivery, extensive customer service, clear product information, and a solid reputation backed by awards and positive reviews. The company aims to make buying electronics and home tech easy and convenient for both consumers and businesses, with a focus on good service, easy returns, and dependable delivery.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$264M
Headquarters
Rotterdam, Netherlands
Founded
1999

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