Manager, Oracle EBS Application
Verint
Manager, Oracle EBS Application
Verint
CX automation software and services platform
At Verint, we’re helping shape what is next in customer experience. As a leader in CX automation, we are creating a future where people and AI-powered bots work together to help some of the world’s most iconic brands achieve real business outcomes. Powered by our next-generation Verint Open Platform, we are continuing to grow, innovate, and push the boundaries of what is possible with AI.
We are bringing together passionate people with diverse voices, perspectives, and expertise who want to push what is possible, make an impact, and help shape the future of AI-powered customer experience. If you are excited by who we are, where we are going, and what we are building together, we want to hear from you!
We are seeking an experienced Oracle EBS leader to manage and support our Oracle E-Business Suite environment while leading a global team of four technical and functional resources. This role combines hands-on technical expertise, functional business process knowledge, team leadership, and project delivery responsibilities.
You are a self-driven problem solver with deep Oracle EBS experience, strong leadership skills, and a proven ability to deliver high-quality solutions in a fast-paced environment.
Lead, mentor, and develop a globally distributed team of Oracle EBS professionals.
Manage team priorities, workload, and project delivery across multiple regions and time zones.
Serve as the technical lead for Oracle EBS support, enhancements, integrations, and upgrades.
Provide oversight of Oracle Configurator support, including item setup, pricing configuration, and custom extensions.
Partner with business stakeholders to gather requirements, improve processes, and deliver scalable solutions.
Troubleshoot complex issues and drive resolution through technical analysis and problem-solving.
Support reporting, analytics, and integrations utilizing Oracle Analytics Cloud (OAC) and Oracle Integration Cloud (OIC).
Expert knowledge of Oracle EBS (11i, R12, and R12.2).
Strong experience with Oracle Forms & Reports 12c, PL/SQL development, APIs, interfaces, and custom extensions.
Experience supporting Oracle Database environments through 19c.
Ability to analyze and support complex systems with limited documentation.
Functional implementation experience with Oracle EBS, including multiple full-cycle implementations.
Expertise in at least two of the following areas: Financials, Supply Chain, Distribution, CRM, or Manufacturing.
Strong communication, leadership, and stakeholder management skills.
Experience with Oracle Hyperion EPM.
Knowledge of Oracle Analytics Cloud (OAC) and Oracle Integration Cloud (OIC).
Project management experience.
Combination of strong technical and functional Oracle EBS expertise
At Verint, our values are more than words. They are how we work together every day. We operate as One Team, embrace Continuous Innovation, communicate openly with Zero Daylight, bring a Bias to Action, and stay Customer Powered in the decisions we make. Together, these values guide how we collaborate, innovate, and deliver meaningful impact.
Our people are at the heart of Verint, and we are committed to supporting their well-being. We offer a variety of benefits that includes paid time off, health and wellness benefits, and retirement benefits, based on eligibility and local requirements.
If you require a reasonable accommodation or adjustment to participate in the interview process, please contact [email protected] as soon as possible so we can discuss your needs and provide appropriate support.
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Verint provides software and services for customer experience (CX) automation via an open platform with AI-powered applications, bots, analytics, large language models, and automated workflows that analyze business intelligence from customer interactions. The platform is delivered as a Software-as-a-Service (SaaS) and integrates with a client’s existing apps, telephony, and data lakes to support call centers and other customer-service operations. It processes data from customer interactions, uses AI and analytics to extract insights, and runs automated workflows and bots to handle routine CX tasks, with deployment options that fit the client’s environment. The goal is to help organizations improve customer experiences and contact-center performance by turning interactions into actionable insights and automated, efficient processes, leveraging a broad, interoperable platform and enterprise integrations to stand out.
Explore more opportunities at Verint