Quality Assurance Manager

Quality Assurance Manager

Domes Resorts & Reserves · Agios Nikolaos, Greece (Hybrid) · Full-time · Posted 2026-08-21

Workplace: hybrid

Department: Quality Assurance

Description

“Working with Domes is like being part of a family, it’s like coming home.”

Are you ready to become member of one of the fastest paced hospitality Group? Do you want to be part of a multi-award hospitality team?

At the Domes Resorts, as we expand with new Resort openings on an almost annual basis, our main goal is to create a unique environment for both our guests and our people.

By joining the Domes corporate & regional teams, you instantly play a vital role in our development, by assuming a position that will set you apart from the competition and allow you to develop meaningful relationships and grow personally and professionally, in a safe, strong, and sustainable environment.

We are currently hiring for a Quality Assurance Manager.

The Quality Assurance Manager's main objective is, overseeing a designated cluster of hotels within the group and ensuring they adhere to the highest brand quality standards while integrating sustainable practices into operations. Reporting to the Senior Quality Assurance Manager, this role requires compliance with Health & Safety international hospitality standards, environmental initiatives, and continuous improvement processes.

Your main responsibilities:

• Conduct brand audits and internal inspections. 
• Ensure compliance with health, safety, and hygiene regulations, including ISO and HACCP standards. 
• Coordinate and ensure the availability and proper use of all printed collateral and signage related to health & safety, sustainability, and brand across company facilities. 
• Ensure compliance with local and national regulations. 
• Prepare and present regular reports on quality performance.

Requirements

• 3+ years of experience in hospitality, quality, or compliance.
• Bachelor's or Master's degree in Hospitality Management, Business Administration, or Engineering.
• Deep knowledge of international hospitality quality standards (e.g., Marriott, Hilton) and sustainability frameworks.
• Strong communication skills to engage with corporate representatives, hotel staff, and external sustainability partners.
• Experience working with international hotel brands (e.g., Marriott, Hilton) and understanding of their service and quality standards.
• Fluency in English is required.
• Primarily based in a corporate office environment; periodic travel to properties is required to conduct audits.

Benefits

• Becoming a member of an organization, the number one priority is its people, it cares about their well-being, and it gives them room to grow and develop their skills.
• Various and diverse opportunities within the Group.
• Feeling safe and secure within a fast-paced organization.
• Competitive remuneration package.

Pay Transparency

All candidates invited to interview will be informed of the starting salary range for the role before their first interview. The starting salary is set within this range on the basis of objective, gender-neutral criteria related to the requirements of the role. In line with Greek Law 5316/2026 on pay transparency, we will not ask about your current or previous salary at any stage of the selection process. All information provided to candidates will be made available in a format accessible to persons with disabilities, taking into account their specific needs.

Equal Opportunity and Equal Pay

Domes Resorts is an equal opportunity and equal pay employer. We believe in building a diverse team and nurturing an inclusive, people-first culture where everyone can grow and belong. We are committed to equal pay for equal work or work of equal value, and to non-discrimination on any ground, including gender, gender identity or characteristics, sexual orientation, age, disability or chronic illness, race, colour, national or ethnic origin, descent, religious or other beliefs, family or social status, or any other ground protected under applicable law.

All applications will be handled in strict confidentiality.

Apply

Apply at Domes Resorts & Reserves

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