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CoralTree Hospitality

Manages luxury hotels, resorts, residences

Laundry Attendant

Food Service & HospitalityConfirmed live in the last 24 hours
Full-timeSt. Louis, MO, USA$17 /hrIn-person

About the Job

Requirements

  • Fluency in English, both verbal and non-verbal.
  • Ability to count.
  • Ability to perform job functions with attention to detail, speed, and accuracy.
  • Ability to prioritize and organize.
  • Ability to remain calm, think clearly, and resolve problems using good judgment.
  • Ability to follow directions thoroughly.
  • Ability to understand guests’ service needs.
  • Ability to work cohesively with co-workers as part of a team.
  • Ability to work with minimal supervision.
  • Ability to maintain confidentiality of guest information and pertinent hotel data.
  • High school diploma or equivalent.
  • One year of experience.

Responsibilities

  • Maintain knowledge of and comply with departmental policies, service procedures, and standards; respond promptly to and acknowledge all guests, regardless of workload or time of day.
  • Maintain knowledge of correct maintenance and use of equipment, and use equipment only as intended.
  • Anticipate guests’ needs and maintain positive guest relations.
  • Be familiar with hotel services, features, and local attractions and activities to respond accurately to guest inquiries.
  • Resolve guest complaints and ensure guest satisfaction.
  • Monitor and maintain the cleanliness, satisfaction, and organization of assigned work areas.
  • Use cleaning chemicals according to OSHA regulations and hotel requirements.
  • Adhere to health department, sanitation, and safety regulations.
  • Set up and organize the workstation with designated supplies and equipment, replenishing them as needed throughout the shift.
  • Monitor chemical and water usage to maximize consumption.
  • Separate soiled bed linen, terry, and food-and-beverage table linen; bundle them and document the amounts in each bundle.
  • Sort stained or damaged items and determine whether they should be rewashed or discarded; maintain an ongoing inventory of discarded items.
  • Remove debris from floors after each sorting.
  • Weigh each bundle of soiled linen and place the designated weights in laundry machines.
  • Operate laundry machines and add designated chemicals in specified amounts, times, and temperatures for the items being washed.
  • Remove washed articles from the washing machine when the cycle is complete, inspect cleanliness, and place them in clean carts.
  • Transport washed linen to dryers, load according to size, and set designated drying times and temperatures for the articles.
  • Remove articles from dryers when cycles are complete, place them in clean linen carts, and transport them to the appropriate finishing area.
  • Operate folder and ironing machines; check articles for cleanliness and condition while processing and separate damaged or stained articles.
  • Fold clean articles, stack them in designated quantities by type and size, and place stacks in specified distribution areas.
  • Issue clean table linens and service towels or rags to Food and Beverage personnel.
  • Document and process guest requests for laundry, dry cleaning, and pressing of garments, hotel uniforms, and designated management garments.
  • Operate dry-cleaning equipment, use specified chemicals, and process and finish garments according to their labels.
  • Separate stained or damaged hotel uniforms and determine whether they require repair, re-cleaning, or discarding; maintain an ongoing inventory of discarded uniforms.
  • Maintain accurate poundage records for dry cleaning and laundry.
  • Report faulty equipment, damaged garments or linen, shortages, maintenance needs, safety hazards, and problems to a supervisor.
  • Remove lint and debris from dryer filters and change filters.
  • Transport trash containers to the dumpster, empty and clean them, and adhere to recycling procedures.
  • Break down and clean work areas and equipment.
  • Use designated chemicals, supplies, and equipment to clean the laundry room floor.
  • Restock chemicals for the next shift as assigned.

About the Company

CoralTree Hospitality

Manages luxury hotels, resorts, residences

CoralTree Hospitality manages luxury hotels, resorts, and residences across the United States, offering comprehensive management services for independent, branded, and soft-branded properties, plus specialized management for golf courses, spas, HOAs, and memberships. It operates with a decentralized, on-site leadership model and delivers operations, marketing, sales, revenue management, brand development, and HR support under management agreements with property owners; it can also oversee vacation rental units and HOA services, recently launching the CoralTree Residence Collection with 1,100+ residences. The company differentiates itself through market-driven, on-site empowerment, a focus on luxury lifestyle properties, and its lineage from Destination Hotels and Two Roads Hospitality supported by Lowe. CoralTree’s goal is to improve property performance and profitability, expand its portfolio, and grow its residence and rental-management offerings across the United States.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Englewood, CO
Founded
Not listed

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