Key Account Manager

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. 

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

We are looking for an experienced Account Manager to be responsible for renewals of our existing customers. The ideal candidate is highly data driven with a strategic approach to renewals and upselling.

What you’ll be doing:

• As a trusted sales expert, you will consult with existing enterprise customers across your assigned territories to understand their needs and deliver Monotype’s value proposition.
• Learn Monotype product offerings (inclusive of type and technologies) to become a subject matter expert for key brand clients.
• Negotiate and close strategic renewal deals to meet assigned personal sales quotas and goals.
• Create detailed account plans for each customer, detailing renewal and upsell opportunities
• Upsell and cross-sell additional solutions to key and strategic renewal accounts.
• Review all purchase orders and contracts to ensure compliance of company policies.
• Organize, track and maintain client account and contact information, as well as prospect updates in CRM database.
• Successfully communicate Monotype’s solutions up to C-Level through strategic value-based selling, business case definition, ROI analysis and research data.
• Interact with individuals from Brand, Marketing, Creative, IT, Finance, Procurement, UX and Legal teams within a key account.
• Collaborate across the organisation with marketing, finance, sales representatives, and technical support to ensure market and renewal strategies.

What we’re looking for:

• An ambitious and organised sales professional with proven track record of meeting/exceeding sales quotas
• Excellent verbal and written communication as well as networking skills. 
• Fluent in English and French
• You're inquisitive and always looking to learn, you thrive on improving your skills and experience.
• You know the importance of working as a team. Using internal and external resources is a crucial factor in solution selling, and you know how to engage and empower multiple partners and colleagues to achieve success.
• Previous experience within software, technology, publishing, media, and advertising or design market segments is preferred.
• Ability to manage a complex sales cycle from demo to negotiation and closing the deal.
• Previous experience with using Salesforce is preferred.
• Proven ability to learn new technology and products.

What’s in it for you:

• Hybrid work arrangements and competitive paid time off programs.
• Comprehensive commercial medical insurance coverage to meet all your healthcare needs.
• Competitive compensation with corporate bonus program & uncapped commission for quota-carrying Sales
• A creative, innovative, and global working environment in the creative and software technology industry
• Highly engaged Events Committee to keep work enjoyable.
• Reward & Recognition Programs (including President's Club for all functions)
• Professional onboarding program, including robust targeted training for Sales function
• Development and advancement opportunities (high internal mobility across organization)
• Retirement planning options to save for your future, and so much more!

Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status