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Talkdesk

Cloud-based contact center platform for enterprises

Enterprise Account Executive - Mixed Industries

Account ExecutiveConfirmed live in the last 24 hours
Full-timeSalt Lake City, UT, USAIn-person

About the Job

Requirements

  • Travel 50% or more.
  • At least 5 years of new-business, direct-sales experience carrying a quota.
  • Prior success selling SaaS-based solutions and managing complex sales practices and solution-based selling to C-suite, senior-management, and director-level individuals at enterprise-level prospects.
  • Strong analytical and business deal-making capability, including identifying opportunities, creating positive relationships, asking discovery questions that uncover hidden issues, and closing transactions.
  • A demonstrated track record of planning, developing, and implementing new business opportunities.
  • A proven ability to grow revenues substantially and scale bookings growth and net-new customers.
  • Excellent communication and presentation skills.
  • Extensive negotiation and contract-development experience.
  • Comfort operating in a fast-paced, dynamic startup environment.

Responsibilities

  • Meet and exceed quarterly and annual revenue and quota targets through management and execution of the Talkdesk sales process.
  • Develop a comprehensive sales strategy and plan that ensures consistent achievement of short- and long-term objectives for the coverage model.
  • Build lasting, meaningful relationships internally with management and team members, and externally with prospects, customers, and the partner community.
  • Align with the Talkdesk sales go-to-market plan and develop and own accountability for the region’s market segmentation and targeted accounts.
  • Communicate accurate and realistic forecast information to the management team according to process and policy.
  • Communicate market reactions and needs back to the business productively.
  • Proactively engage in problem-solving across functional areas.
  • Prioritize customer needs so engineering and other functional areas can focus on the right tasks and issues.

Desired Qualifications

  • A bachelor's degree is preferred.

About the Company

Talkdesk

Cloud-based contact center platform for enterprises

Talkdesk provides a cloud-based contact center platform for enterprises through its Talkdesk CX Cloud. The product lets businesses manage customer communications across channels like phone, email, chat, and social media, with features for inbound/outbound calls, omnichannel routing, and built-in analytics. It differentiates itself with an end-to-end, scalable SaaS solution that combines omnichannel routing and analytics in a single system for organizations of varying sizes. Its goal is to help enterprises improve agent productivity and deliver better customer experiences at scale.

Company size
1,001-5,000
Company stage
Series D
Total funding
$497.5M
Headquarters
Palo Alto, CA
Founded
2011

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