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Planned Parenthood Federation of America

Provide reproductive health care and education

Health Center Manager

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeWhite River Junction, Hartford, VT, USA

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • A bachelor's degree in health care, business administration, or health care science is preferred.
  • Three to five years of relevant healthcare practice and supervisory leadership experience, or progressive leadership development with demonstrated leadership acumen, is strongly preferred.
  • Successfully complete an online Basic Life Support certification course within three months of hire; this is strongly preferred.
  • Demonstrate commitment to delivering high-quality patient care services and exemplary customer service.
  • Work independently and exercise good judgment in escalating issues and concerns for timely evaluation and resolution.
  • Travel within the PPNNE affiliate for meetings, training, or educational opportunities as requested.

Responsibilities

  • Manage the day-to-day operations of the health center to keep it running smoothly for patients and staff.
  • Lead and support the team by setting clear expectations, providing coaching, and creating a respectful, positive work environment.
  • Organize schedules, maintain clinic flow, and keep the space safe and well-equipped to ensure patients receive timely, high-quality care.
  • Monitor performance and operations, using data to identify issues and make improvements when needed.
  • Support staff development through training, feedback, and opportunities for growth.
  • Oversee budgeting, supplies, and administrative processes to keep the health center efficient and compliant.
  • Build relationships in the community to increase awareness of services and connect patients with care.
  • Ensure adherence to applicable policies and procedures, organizational standards, and state and federal regulations.
  • Create and sustain an environment of trust, maintain ongoing and relevant communication with employees, create opportunities for employees to contribute to improvements, and connect employees' work at all levels to patients' positive experience.
  • Provide administrative oversight of staffing, patient access and experience, staff development and experience, facility management, and budget adherence.

Desired Qualifications

  • Registered nurse experience or telehealth experience.

About the Company

Planned Parenthood Federation of America

Provide reproductive health care and education

Planned Parenthood Federation of America operates health centers that deliver reproductive health care, sex education, and information to millions of women, men, and young people. Its services are provided by skilled health care professionals who offer care and guidance on reproductive health topics through in-person clinics and related programs. The organization combines medical services, education, and advocacy to support informed health decisions and broader access to health care and rights. Unlike many health groups that focus on a single aspect, Planned Parenthood integrates care, education, and advocacy at a global scale, leveraging partnerships to extend its reach. Its goal is to create a healthier world by ensuring access to health care and rights for all people.

Company size
5,001-10,000
Company stage
Grant
Total funding
$276M
Headquarters
New York City, New York
Founded
1916

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