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Salesforce

Builds cloud software for customer relationships

Summer Intern - Pro Serve Strategy & Change Management

Business OperationsConfirmed live in the last 24 hours
Internship · Summer 2027Chicago, IL, USA$31 /hr

About the Job

Requirements

  • Currently pursuing an undergraduate degree in Business, Technology, or a related field, with Spring 2027 graduation.
  • Strong interest in artificial intelligence, generative artificial intelligence, and agentic workflows in modern business functions.
  • Strong business and data analysis skills, attention to detail, and ability to manage multiple priorities.
  • Genuine curiosity about professional services, enterprise technology, and large consulting organizations.
  • Working knowledge of Google Workspace (Docs, Sheets, Slides, and Drive) and Slack.
  • Clear and confident communication and ability to work effectively in teams and across stakeholders.
  • Takes initiative, experiments with new approaches, adapts quickly in fast-paced environments, works comfortably with ambiguity, and iterates based on feedback.

Responsibilities

  • Translate leadership vision into executable plans and produce documentation that clarifies strategic priorities.
  • Research best practices, build process documentation, and track adoption to support regional change strategies.
  • Manage timelines, organize deliverables, and maintain communication across regional teams and strategy functions.
  • Support podcast research, draft executive communications, and build narratives about artificial intelligence transformation and delivery outcomes.
  • Support modeling exercises, build basic visualizations, and prepare presentation-ready materials for leadership review.
  • Create, update, and maintain process documentation, training materials, and self-service resources for AMERS Professional Services.

About the Company

Salesforce

Builds cloud software for customer relationships

Salesforce sells cloud software that helps businesses manage sales leads, customer service, marketing, and online commerce from shared customer records. Its flagship Sales Cloud tracks accounts and deals, while Service Cloud organizes support cases and Agentforce builds AI assistants that act on company data. Teams access these tools through a browser and connect outside apps and data sources, with Slack for work messages and Tableau for visual analysis. Salesforce earns most of its revenue from software subscriptions and support, with professional services for implementation and training. Marc Benioff co-founded Salesforce in 1999, and its headquarters are in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1999

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