F

Flexport

Technology-driven global logistics and shipping

Account Executive 2 (Farmer)

Account ManagementConfirmed live in the last 24 hours
Full-timeSan Diego, CA, USA

About the Job

Requirements

  • At least 3 years of experience in account management, direct sales, client success, or a similar client-facing role.
  • Ability to independently manage a portfolio of accounts and demonstrate measurable retention and expansion results.
  • A track record of identifying and closing cross-sell and upsell opportunities independently.
  • Ability to lead senior-stakeholder conversations and deliver presentations.
  • Ability to interpret client metrics and use insights to inform conversations and decisions.
  • A compliance-first approach in a heavily regulated industry.

Responsibilities

  • Own the success and retention of a portfolio of clients by independently and proactively managing relationships and identifying problems before clients raise them.
  • Lead client communications and strategic engagements, including quarterly and monthly business reviews, independently in routine situations.
  • Identify and execute cross-sell and upsell opportunities, owning commercial outcomes end to end.
  • Collaborate with Operations, Product, Sales, and Implementation to resolve client problems.
  • Analyze client performance data to identify trends, anticipate risks, and provide data-backed recommendations in client conversations.
  • Develop a view of each client's business, supply chain strategy, and how Flexport fits.
  • Work with Hunters from the start of the customer journey to support a seamless transition and long-term client success.

Desired Qualifications

  • Experience in logistics, supply chain, or software as a service (SaaS).

About the Company

Flexport

Technology-driven global logistics and shipping

Flexport is a logistics and supply chain provider that offers end-to-end shipping and related services. It handles ocean shipping, air freight, ground transportation, and customs brokerage, with both Full Container Load (FCL) and Less than Container Load (LCL) options, plus the OceanMatch service that optimizes container space. The company differentiates itself through a technology platform that gives clients real-time visibility and control over their shipments, enabling tracking and proactive management of global trade. It also provides trade advisory, trade finance and insurance, and supply chain services including carbon offset options. Flexport earns fees for logistics services based on shipment size, distance, and service complexity, and receives revenue from its financial services. Overall, the goal is to make global trade more predictable, transparent, and efficient by combining a digital platform with comprehensive logistics and financial services.

Company size
1,001-5,000
Company stage
N/A
Total funding
$2.7B
Headquarters
San Francisco, CA
Founded
2013

Recently Posted Jobs

Explore more opportunities at Flexport

See more jobs