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Salesforce

Builds cloud software for customer relationships

Manager – Global Incentive Compensation

Product ManagementConfirmed live in the last 24 hours
Full-timeToronto, ON, Canada

About the Job

Requirements

  • At least 4 years of product management experience, including meaningful experience in sales compensation, incentive compensation, or related sales performance management domains.
  • Prior experience working as a product owner on Scrum teams.
  • Strong analytical skills and comfort working through compensation mathematics, plan logic, and edge cases.
  • Ability to apply hands-on familiarity with AI and machine learning product development, including understanding the capabilities and limitations of large language models and predictive models and designing appropriate guardrails.
  • Ability to communicate orally and in writing, including presentation and process documentation.

Responsibilities

  • Define and drive the product vision and roadmap for sales compensation features, including incentive compensation, quota, territory, or commission management.
  • Identify opportunities to incorporate artificial intelligence and machine learning into compensation workflows, such as payout anomaly detection, predictive quota modeling, natural-language plan configuration, and automated compliance checks.
  • Partner with engineering, design, and data science teams to scope, prioritize, and ship features from concept to general availability.
  • Evaluate and responsibly apply artificial intelligence capabilities, including large language models, predictive models, and agentic workflows, balancing innovation with accuracy, auditability, and trust given the financial sensitivity of compensation.
  • Translate complex compensation business rules, including accelerators, tiers, contests, clawbacks, and multi-currency plans, into clear product requirements.
  • Create effective presentations and communicate roadmap, trade-offs, and outcomes to stakeholders and leadership.
  • Act as product owner in the Agile process from requirements gathering through deployment, delivering clear user stories, refining them with development and quality assurance teams, and prioritizing work for the Scrum team.
  • Develop an end-to-end testing strategy with stakeholders and collaborate with Operations, which is responsible for executing testing.
  • Work with sales operations, finance, and customer-facing teams to understand pain points and validate solutions.
  • Define success metrics, run experiments, and iterate based on customer and usage data.
  • Identify, evaluate, and develop systems and procedures that meet business user requirements and follow general information technology and Finance audit guidelines.
  • Work with cross-functional teams to understand business needs and with information technology development teams to provide automated solutions.
  • Understand business process issues and communicate technical solutions to internal partners.

About the Company

Salesforce

Builds cloud software for customer relationships

Salesforce sells cloud software that helps businesses manage sales leads, customer service, marketing, and online commerce from shared customer records. Its flagship Sales Cloud tracks accounts and deals, while Service Cloud organizes support cases and Agentforce builds AI assistants that act on company data. Teams access these tools through a browser and connect outside apps and data sources, with Slack for work messages and Tableau for visual analysis. Salesforce earns most of its revenue from software subscriptions and support, with professional services for implementation and training. Marc Benioff co-founded Salesforce in 1999, and its headquarters are in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1999

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