V

VML

Global marketing automation, personalization, and CRM

Program Manager

Program ManagementConfirmed live in the last 24 hours
Contract$70 - $85

About the Job

Requirements

  • Five to nine or more years of project management experience in an advertising agency, including leading complex website development projects, content creation workflows, and content migrations.
  • Ability to start immediately.
  • Demonstrated success with omnichannel campaign launches and content initiatives, with examples of achievements, results, and contributions.
  • Strong understanding of website development lifecycle, content strategy, web design principles, development processes, information architecture, and search engine optimization.
  • Familiarity with content management platforms such as WordPress, Drupal, or Adobe Experience Manager; HTML, CSS, JavaScript, and website analytics tools.
  • Ability to analyze website data, identify trends, and make data-driven recommendations to improve website performance and content engagement.
  • Experience building and maintaining client relationships, presenting project updates, and managing client expectations, if applicable.
  • Understanding of Agile and Waterfall methodologies and expert-level proficiency in project management platforms such as Asana, Trello, and Monday.com, and content management systems.
  • Experience with Sitecore, Salesforce Marketing Cloud, Adobe Experience Manager, or related systems is strongly desired.
  • Understanding of product roadmaps for business-to-business launches in the digital e-commerce sector is strongly desired.
  • Website accessibility standards (WCAG) experience is highly preferred.
  • Experience in an agency environment or similar collaborative setting is a plus.
  • Experience with financial, banking, e-payment, or related client accounts is helpful.
  • Ability to communicate technical and non-technical information to stakeholders and facilitate cross-functional collaboration.
  • Strong technical understanding of the software development lifecycle through launch, including the ability to communicate with developers, engineers, and nontechnical leadership.

Responsibilities

  • Lead and manage campaign launches, digital development projects, and content initiatives in collaboration with creative, development, content strategy, search engine optimization, and marketing teams; own project roadmaps, budgets, and resource allocation.
  • Manage North American website redesigns and launches in the digital e-commerce sector.
  • Define project scope, objectives, and deliverables; break complex projects into manageable tasks and sprints; and develop and manage detailed project plans and timelines.
  • Migrate and modernize existing content management systems and related management systems, focusing on customer experience and consumer-related electronic payment portals.
  • Identify and mitigate potential roadblocks to keep projects on track, within budget, and aligned with quality standards; implement project management best practices and optimize workflows.
  • Facilitate communication and collaboration between stakeholders, provide status updates, report on project progress, manage expectations, and lead project meetings and presentations.
  • Oversee quality assurance throughout website development and content creation, establishing and enforcing quality standards and best practices.
  • Develop and manage content calendars and workflows to support timely publication of high-quality, search-engine-optimized content; establish and maintain content style guides and governance processes.
  • Mentor and guide junior team members, providing support and fostering a collaborative team environment.
  • Translate business goals into effective website and content strategies and proactively identify and resolve challenges.

About the Company

VML

Global marketing automation, personalization, and CRM

VML MAP is a global marketing services and technology partner that serves as a center of excellence for Marketing Automation, Personalization, Loyalty, Agentic AI, and CRM at scale. It helps brands humanize the relationship with customers by delivering data‑driven, personalized content across all channels and industries, leveraging a multi-disciplinary team across consulting, data & AI, content & creative, identity & 1to1, paid media, technology & platform, operating models & processes, and operations. The company operates from 14 offices worldwide, with a mission to scale efficient, measurable experiences that drive business success. Distinguishing factors include its global, diverse team; integration of marketing technology with AI capabilities; and a focus on end-to-end, interoperable solutions rather than isolated campaigns.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Kansas City, MO
Founded
1992

Recently Posted Jobs

Explore more opportunities at VML

See more jobs