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Amplify

K-12 interactive curricula and tools provider

Localization Strategist

Customer SuccessPosted on Nov 10
Full-timeRemote in USA$105k - $125k /yr

About the Job

Requirements

  • A bachelor's degree is required.
  • At least 8 years of related professional experience, including K–12 education, educational technology, or curriculum implementation, is required.
  • At least 3 years of experience working directly with schools or districts in coaching, training, or implementation support is required.
  • Demonstrated expertise in instructional practices and/or curriculum implementation is required; math or literacy experience is preferred.
  • Familiarity with the Amplify platform and experience in curriculum development, including the ability to create and modify content, are required.
  • Ability to lead professional learning and coach educators on instructional tools and platforms is required.
  • Experience troubleshooting and supporting technology-enabled instructional products is required.
  • Curiosity about and willingness to use AI tools in tooling and development are required.
  • Capacity to execute, prioritize, stay organized, and follow up across multiple schools, stakeholders, and priorities is required.
  • Ability to travel up to 50–70% of the time, including extended on-site district engagements with customers, is required.
  • Ability to communicate, facilitate, and build relationships with educators and district leaders is required.
  • Ability to work independently in dynamic environments while maintaining cross-functional collaboration is required.

Responsibilities

  • Provide on-site and virtual consultation and support for initial implementation, ongoing adoption refinement, and program customization across schools and districts.
  • Serve as a product and platform expert by delivering embedded instructional coaching and modeling effective use of digital tools, including helping educators and administrators use, customize, and integrate Amplify tools into instructional practice.
  • Partner with instructional and school leaders to identify implementation needs, troubleshoot challenges, and develop tailored supports.
  • Provide hands-on support in customer environments during critical periods, such as back-to-school and mid-year implementation.
  • Track customer engagement commitments, communicate progress, and prioritize support across multiple schools and priorities.
  • Use professional judgment in complex customer contexts, model effective usage, balance hands-on support with capacity-building, and represent Amplify to customers.
  • Collaborate with Customer Success, Sales, Product, and Design teams, sharing customer insights and documented feature requests and bugs to inform product iteration and continuous improvement.
  • Test and iterate on program implementation, gather educator feedback, and translate it into actionable insights for internal teams, including elevating pilot-program learning to inform strategy and product development.
  • Contribute to improving implementation strategies and defining best practices and scalable approaches for customer support.
  • Design and develop customized resources, such as tailored guides, checklists, instructional videos, and communication materials, aligned with Amplify programs’ pedagogical approach.
  • Identify and document high-leverage workflow improvements in the Localization team by understanding internal processes, workflows, and outputs.
  • Mentor and coach peer team members on consultation, technical solutions development, and cross-functional collaboration practices.
  • Develop custom tools, agents, automations, and skills to improve operational effectiveness.
  • Document successful intervention patterns across the cohort to scale best practices and make tools reusable by peers.
  • Support development of asynchronous and other teacher-support efforts.
  • Perform other duties as assigned.

Desired Qualifications

  • Experience working with Amplify programs.
  • Background in instructional coaching, district leadership, or change management.
  • Experience supporting district implementations or system-wide rollouts.
  • Ability to analyze implementation data and translate insights into actionable recommendations.
  • Experience creating educator-facing resources, training materials, and/or implementation guides.

About the Company

Amplify

K-12 interactive curricula and tools provider

Amplify provides K-12 curricula that combine interactive lessons with digital tools. Its main offerings—Amplify CKLA, Amplify ELA, and Amplify Science—include hands-on activities, digital modeling, and structured classroom discussions to improve student engagement. The programs are sold directly to schools and districts, with an online store for individual components, and are used by public and private schools to modernize curricula. Unlike others that focus on a single subject or format, Amplify packages literacy, science, and broad learning experiences into integrated curricula designed to support teachers in guiding active classroom learning. The company's goal is to help students achieve better learning outcomes by providing accessible, well-structured curricula and supporting materials that fit school needs.

Company size
1,001-5,000
Company stage
Growth Equity (Venture Capital)
Total funding
$263.3M
Headquarters
New York City, New York
Founded
2000

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