Field Support Technician

Job Description

What We Offer:

• Health insurance – Medical, Dental, and Vision
• PTO days and paid holidays
• 401K retirement plan with company match
• 40 hours/week with overtime potential
• Grow your career with us – many promotional opportunities are available!!

Job Description:

The core responsibility of the Field Support Technician is to conduct in-home customer visits for the purpose of measuring space and providing the job site survey for custom cabinetry while providing exceptional customer service.

***The pay for this opportunity is $28-$33/hr DOE***

***The typical work schedule will be Monday-Friday 6:30a-3p***

Duties and Responsibilities:

• Assess design against on-site specifications and report any necessary design change requirements to team members (Designers, Manufacturing, Install Team)  
• Coordinate with our Design Consultants to provide concise measurements, photographs and data for the purposes of sale & design of custom project.  
• Assist Design Consultant to pick up files and samples (hardware/finish samples) from the office for the measure purposes, as needed 
• Conduct a re-measurement of project re-designs, as needed 
• Create copies of CAD design when jobsite errors are found and indicate specification detail to support the designer with the necessary information to complete design revisions if necessary.  
• Review proposal (CAD drawings) specifications to determine the projects’ scope of work identify possible challenges in installation of the job. 
• Perform job-site surveys and create job-site plans for the installation team and communicate installation direction and expectations  

Qualifications

• 2+ years of experience construction, millwork industry related materials and hardware, and/or in the home renovations/improvement industry 
• Millwork estimating experience preferred 
• 1+ years of experience in the construction industry with knowledge of the installation practices for customized cabinetry solutions 
• Strong communication, interpersonal and presentation skills 
• Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc.)
• Proficient in math (i.e Fractions and unit measurements)  
• Ability to provide an exceptional client experience aligned to the company values  

Additional Information

Find us on Facebook, YouTube, and Instagram

We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.

#WA158