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Cermati.com

Financial product marketplace and application service

Field Collection

Full-TimeUpdated on 10/15/2026
No salary listed
Junior
Jambi, Jambi City, Jambi, Indonesia
In Person
InsuranceClaims Adjudication

About the job

Requirements
  • At least six months of experience in banking and/or multifinance; fintech industry experience is an advantage.
  • Own a motor vehicle and hold at least a SIM C driving licence.
  • Have at least a high-school education or equivalent.
  • Have good communication and negotiation abilities.
  • Have strong competence in field collection, particularly field collection for unsecured loans.
  • Demonstrate persistence and a strong orientation toward achieving targets.
  • Be able to work in a team and have good interpersonal skills.
  • Be familiar with computer applications and Microsoft Office.
  • Reside in Jambi City.
Responsibilities
  • Visit debtors and deliver warning letters to debtors more than 20 days overdue to validate their circumstances, assess the situation, and collect unpaid obligations.
  • Negotiate suitable payment options with customers.
  • Monitor debtors’ payment promises in relation to the delinquency period and follow up to collect payment as promised.
  • Analyze case-handling results and take appropriate actions within the scope of the assigned work area when needed.
  • Locate customers who cannot be found at home or at their workplace.
  • Verify that customer data, including telephone numbers and addresses, is accurate.
  • Report and discuss visit and case-handling results with a supervisor, and record every collection activity in the collection system.
  • Coordinate with internal collection teams and relevant units regarding debtor case handling.
Desired Qualifications
  • Fintech industry experience.

About the company

Cermati is a Jakarta-based fintech platform that helps Indonesians research, compare, and apply for financial products like credit cards, loans, mortgages, auto loans, savings, insurance, and bill payments. It aggregates information from banks and financial institutions into a standardized format so users can understand options and make informed choices. The service often handles parts of the application process for partners, earning commissions from successful applications rather than charging users. Its goal is to expand financial inclusion in Indonesia by making financial products easier to find, compare, and access for a population that's increasingly online but underserved in formal finance.

Company Size

501-1,000

Company Stage

Series A

Total Funding

$1.9M

Headquarters

Jakarta, Indonesia

Founded

2015

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Simplify's Take

What believers are saying

  • July 2026 BCA funding expanded Indodana PayLater reach across 180 Indonesian cities.
  • Cermati Protect launched multiple 2026 partnerships, showing active cross-sell and monetization.
  • Series D rumors from 2024 suggest investors still see scalable value in Cermati.

What critics are saying

  • BNPL default losses can hit Indodana Finance fast if consumer delinquencies rise in 2026.
  • OJK fined dozens of firms in 2026, raising compliance risk for Indonesian lenders.
  • Cermati depends on partner distribution; losing BCA, banks, or merchants weakens growth immediately.

What makes Cermati.com unique

  • Cermati groups comparison, brokerage, and BNPL under one Jakarta fintech platform.
  • Indodana Finance's BCA-backed IDR1.5 trillion facility deepens funding access for 2026 growth.
  • Cermati Protect keeps bundling insurance with tiket.com, Bumame, and DR SPECS.

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Benefits

  • Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

-1%
DailySocial
Aug 12th, 2022
Cermati Is Reportedly Securing 250 Billion Rupiah Series D Funding Led by MDI Ventures | DailySocial.id

Financial product aggregator startup Cermati reportedly secured Series D round funding of $17 million led by MDI Ventures