Mid Market Account Executive





Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.





The Account Executive is an individual contributor role in regional structure with direct reporting line towards Chapter Lead.   

The main goal for this role is to identify new business opportunities with current leads/clients and prospective new key clients which are provided against a focus target list.  Account executive sells Infobip’s product/service offering to its High-touch clients in the designated area and proactively recommend solutions to our clients.   

They are responsible for keeping the CRM system up to date with the information on the progress with each prospect or the client. Account Executives should work closely with relevant stakeholders internally to ensure acquisition of new business and logo. 

Job description:

• Leads sales cycles from lead qualification to closure, focusing on mid-market accounts. 
• Proactively prospects and hunts for new business within the target account list, using targeted outbound outreach to build a qualified pipeline and acquire new logos. 
• Sells an expanded range of Infobip's products and services directly or via partners, addressing the specific needs of mid-market clients within the designated team/squad.  
• Collaborates with cross-functional teams and specialists to ensure tailored solutions for mid-market customers.  
• Develops comprehensive solution proposals that encompass all relevant aspects of mid-market client needs.  
• Manages sales processes through detailed forecasting, account strategy, and resource allocation, with a focus on long-term relationships and account expansion.  
• Leads the development and presentation of value propositions, ensuring alignment with the unique challenges and objectives of mid-market customers.  
• Negotiates pricing and contract terms, ensuring successful closure while meeting both customer and company objectives.  
• Maintains strong relationships with mid-market clients, focusing on continuous engagement and account health.  
• Represents Infobip at relevant industry events, conferences and networking opportunities to engage prospective clients, build relationships and convert new connections into qualified sales opportunities. 

Main Requirements: 

• Minimum 3 years proven experience in B2B sales (mid-market or enterprise), consistently meeting or exceeding quota. 

• Bachelor’s degree in Economics, Business Administration or a related field. 

• Fluency in English and Italian is required. 

• Strong knowledge of industry and technology trends relevant to Infobip: CPaaS, CCaaS, customer engagement and conversational AI — and channels such as (SMS, RCS, WhatsApp, voice, email, Viber and other OTT channels) 

• Practical understanding of AI capabilities and business applications, with demonstrated adoption of AI tools to improve sales productivity, research and customer engagement. 

• Strong presentation and demo skills — able to articulate technical solutions and ROI to both technical and non-technical stakeholders. 

• Proven, consultative selling skills and familiarity with formal sales methodologies (e.g., MEDDPICC, MEDDIC, BANT) 

• Excellent pipeline management and forecasting skills using CRM. 

• Proven track record of negotiating commercial agreements, closing complex deals, and managing the full sales cycle (from prospecting to contract signature). 

• Nice-to-have: Previous experience selling CPaaS, contact center or marketing automation solutions. 



Why you'll love it here • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact. • Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5. • ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options. • Work-life balance and Well-being  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations. • Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.  • Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start. • International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.  While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. 



Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.

Please be aware that Infobip processes job applications only through our official platform Workday. Applications submitted via other third-party platforms are not reviewed or processed by Infobip.