Iron Mountain

Secure information management and asset protection

Archive Assistant

Office Clerical & RecordsPosted on Nov 13

Full-timeCampinas - State of São Paulo, BrazilNo salary listedIn-person

About the Job

Requirements

Complete secondary education.
Three years of experience as an archive assistant, library assistant, or in documentation-related areas.
Basic computer skills, including Microsoft Office (Word, Excel, and PowerPoint) and Google Workspace.
Knowledge of scanner operation and digitizing documents in various formats, including A3, A4, A0, and plans.
Knowledge of document preparation, receipt, registration, and filing.
Ability to handle research requests using Iron Mountain and customer systems.

Responsibilities

Control incoming and outgoing research requests received through customer email, an internal system, or a customer system.
Register and search document data in a dedicated system or customer-provided spreadsheets when information is incomplete, following the manager’s instructions.
Check and search customers’ physical documents, images, or copies in response to requests.
Forward requested documents to the routing area for delivery to the requested location, and return documents received with discrepancies identified in the system.
Locate document boxes using addresses such as corridors, shelves, and levels, in accordance with current procedures or supervisor instructions, and return volumes to their original locations after research.
Complete daily activity reports according to company models and procedures to support individual and departmental production monitoring.
When direct-function work is unavailable, assist other departments and perform related tasks as requested by the immediate manager.
Update required tracking spreadsheets and enter data into the internal or customer-specific system, as directed by the customer or manager.

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

1. Controlar a entrada e saída de pesquisas através das solicitações recebidas por emails dos clientes, sistema interno ou sistema do cliente;

2. Cadastrar e pesquisar dados de documentos em sistema específico ou planilhas enviadas pelo cliente, quando não estão completas, conforme orientação do gestor; 3. Conferir e pesquisar documentos físicos, imagem ou por cópia dos clientes, conforme as solicitações recebida;

4. Encaminhar documentos solicitados pelos clientes para a área de roteiro, para que o mesmo seja entregue ao local da solicitação, assim também como a devolução dos documentos recepcionados com divergência identificados no sistema;

5. Procurar e localizar caixas de documentos, seguindo instruções ou indicações de endereços (corredores, prateleiras, níveis, etc) estabelecidos pelos procedimentos vigentes ou instruções dadas pelo superior. Após os trabalhos de pesquisa, retornar estes volumes ao local inicial;

6. Preencher relatórios de suas atividades diárias, conforme os modelos e procedimentos IMB, para avaliação e controle da produção individual e do departamento;

7. Quando não há trabalhos de sua função direta poderá auxiliar os demais departamentos e realizar tarefas correlatas de acordo com solicitação do gestor imediato.

8. Atualizar de planilhas com controles necessários, conforme determinado pelo cliente ou gestor, assim também com a inserção de dados no sistema interno ou do cliente em específico; Informática Básica: Pacote Office (Word, Excel e Power Point), Google Workspace; Conhecimento em operação em escâneres, digitalização de documentos em diversos formatos (A3, A4, A0, plantas), preparação, recebimento, cadastramento e arquivo de documentos.

Atendimento de pesquisas em sistema Iron Mountain e cliente

Ensino Médio Completo

3 anos atuando como auxiliar de arquivo, biblioteca ou áreas de documentação (item 12.6 do Anexo 01)

Category: Operations Group

About the Company

Iron Mountain

Secure information management and asset protection

Iron Mountain helps organizations securely manage and protect information and physical assets across the data lifecycle. It offers secure storage for paper and digital data, backup and recovery, digital transformation, secure shredding, and IT asset disposition through subscription-based and project-based services. Clients entrust Iron Mountain with their records and equipment, and the company handles storage, data protection, destruction, and conversion to digital formats, often under long-term contracts. The company differentiates itself with a long global presence, servicing many industries, plus ISO 45001 and ISO 14001 certifications that emphasize safety and environmental responsibility, aiming to improve operational efficiency, regulatory compliance, and sustainability.

Company size: Not listed
Company stage: IPO
Headquarters: Boston, MA
Founded: 1951

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