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Boldr

Accounts Receivable Specialist - Peak

Accounts Payable/ReceivableConfirmed live in the last 24 hours
Full-timeToronto, ON, CanadaCA$5.1k - CA$6.4k /mo

About the Job

Requirements

  • Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
  • At least 3 years of experience in accounts receivable, collections, or a related finance role within a SaaS company; experience in a fast-growth technology company is preferred.
  • Strong understanding of accounts receivable processes, including cash application, collections, and dispute resolution.
  • Experience with enterprise resource planning systems such as Workday, NetSuite, SAP, or similar.
  • Proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and data analysis.
  • Ability to manage a high-volume workload while maintaining accuracy and attention to detail.
  • Experience in business-to-business operations.
  • Experience in a SaaS or technology company environment.
  • Experience with collection automation platforms such as Tesorio, HighRadius, or similar.
  • Familiarity with credit risk assessment and credit management processes.
  • Experience working in a high-growth or hypergrowth company.
  • Able to work onsite full time and adapt to schedule changes; the primary schedule follows US business hours and may change depending on operational needs.
  • Able to handle and prioritize multiple tasks, meet deadlines, maintain confidentiality, exercise discretion, and work with minimal supervision.

Responsibilities

  • Process customer payments received through multiple channels, including ACH, wire transfer, credit card, and check, accurately and promptly.
  • Apply cash to open invoices in the ERP system, matching payments to customer accounts and invoices.
  • Research and resolve payment discrepancies, partial payments, overpayments, and unapplied cash within defined timeframes.
  • Investigate payment exceptions and work with banking partners to resolve payment processing issues.
  • Coordinate with customers to clarify payment intent when payment references are unclear or incomplete.
  • Maintain detailed documentation of payment applications and exception handling in the ERP system.
  • Research and resolve billing disputes related to payment application or account discrepancies.
  • Process credit memos, manual adjustments, and refunds in the ERP system with proper authorization and documentation.
  • Investigate root causes of common payment and application errors and recommend ways to reduce discrepancies and improve first-time accuracy.
  • Prepare daily and weekly cash application reports and generate exception reports identifying unapplied cash and unmatched payments.
  • Analyze payment application trends and metrics to identify process improvements.
  • Provide ad hoc analysis on aging, payment patterns, and account status as requested by management.
  • Support cash forecasting by providing accurate cash application data.
  • Serve as a power user of the ERP system for the cash application module.
  • Identify system configuration and process optimization opportunities to improve efficiency.
  • Support implementation of cash application automation tools and collection platforms.
  • Participate in training and process improvement initiatives.

Desired Qualifications

  • Bilingual capabilities are a plus.

About the Company

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Huntington Beach, CA
Founded
Not listed

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