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CXG

Advises luxury brands on retail customer experience

Luxury Brand Evaluator

Customer ExperiencePosted on Nov 11
ContractGdańsk, PolandNo salary listed

About the Job

Requirements

  • Must be at least 18 years old.
  • Must have native-level Polish and good knowledge of English.
  • Must currently be a customer of premium and luxury brands.
  • Must not currently be contractually affiliated with any retail brand, to ensure impartiality.
  • Must be punctual, organized, attentive to detail, and reliable.
  • Must be observant and passionate about excellent customer service.
  • No previous experience is required.
  • The role values honest opinions from real customers.

Responsibilities

  • Choose assignments based on personal preferences and interests.
  • Visit luxury boutiques or assess shopping experiences online, including engaging with sales staff in stores or evaluating online shopping experiences.
  • Carefully assess the atmosphere, service quality, and overall customer experience.
  • Complete surveys on the platform and provide feedback.
  • Create an account, confirm the email address, complete and verify the profile, pass the general certification test to access assignments, and apply for assignments.

About the Company

CXG

Advises luxury brands on retail customer experience

CXG advises premium and luxury brands on how customers experience their shops and digital services, then designs changes to improve retail performance. Its work spans research into buying habits, customer service measurement and consulting on store operations, alongside training for managers and sales teams. Brands hire CXG to map customer journeys, identify gaps between their service promises and actual results, and put changes into practice through tailored consulting and learning programs. The firm combines its own specialists with independent evaluators and learning consultants to carry out client projects. Founded in 2006, CXG is headquartered in Dubai, United Arab Emirates.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Dubai - United Arab Emirates, United Arab Emirates
Founded
2006

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