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LifeMD

Direct-to-patient telehealth and online pharmacy

Medical Licensing Specialist

Clinical Support & Patient AdministrationPosted on Nov 11
Full-timeRemote in USA$60k - $70k /yrRemote

About the Job

Requirements

  • At least 2 years of recent multi-state experience performing medical licensing application processing.
  • Expertise in multi-state medical licensing and fingerprinting processes.
  • Expert knowledge of multi-state Collaborative Practice Agreements (CPA).
  • Credentialing certification, a bachelor's degree in Business Administration or Healthcare Administration, or equivalent experience.
  • A Certified Provider Credentialing Specialist (CPCS), Certified Medical Services Management (CPMSM), or Certified Provider Enrollment Specialist (CPES) credential.
  • Analytical skills to interpret and act on complex data.
  • Knowledge of healthcare regulations and compliance requirements.
  • Proficiency with credentialing software and ability to adapt to new systems.
  • Written, verbal, and conceptual presentation communication skills.
  • Ability to work in a fast-paced, dynamic growth environment.
  • Organizational and time-management skills with attention to detail.

Responsibilities

  • Obtain necessary licensure and/or privileges for LifeMD providers.
  • Maintain licensing matrices for all LifeMD providers and markets or states.
  • Conduct external research and verify LifeMD provider licensure, malpractice, and educational degrees, diplomas, and certifications.
  • Meet LifeMD expectations for licensing submissions consistently.
  • Create Primary Source Verification (PSV) reports for providers.
  • Assist with creating multi-state Collaborative Practice Agreements (CPA).
  • Maintain and update the CAQH Provider System with licensing information.
  • Follow up regularly with state boards on licensing matters on behalf of providers.
  • Work with other LifeMD departments to facilitate onboarding and offboarding of providers.
  • Create, maintain, and update licensing information and assist LifeMD providers with ancillary licensing questions.
  • Perform complex and confidential administrative functions, including developing and typing written correspondence; respond to routine external correspondence; and type memos and other department forms and documents.
  • Maintain confidentiality of provider and LifeMD practice information.
  • Work independently and with a team on special, nonrecurring, and ongoing projects at the Director's request, including updating Excel spreadsheets or other systems and disseminating information.
  • Report to work on time for scheduled hours, ready to work.
  • Perform other related duties as required.

Desired Qualifications

  • Creative problem-solving and strategic-thinking abilities, and ability to thrive in a collaborative team environment.

About the Company

LifeMD

Direct-to-patient telehealth and online pharmacy

LifeMD provides direct-to-patient telehealth services, offering virtual consultations, subscription access to its platform, and online sale of prescription medications and wellness products. Patients get 24/7 virtual care, same-day appointments, and online prescriptions across primary, urgent, chronic, and mental health needs, with specialty verticals like RexMD for men’s health and GLP-1 weight-management programs. It differentiates itself by combining a subscription-based telehealth model with an online pharmacy and targeted verticals, plus ongoing asset divestitures to focus on core telehealth and drug distribution. Its goal is to expand nationwide access to affordable, clinician-guided care while growing the customer base and profitability through broader insurance coverage and scalable virtual care and pharmaceutical services.

Company size
201-500
Company stage
IPO
Headquarters
New York City, New York
Founded
2010

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