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Northrop Grumman

Builds stealth bombers, missiles, and satellites

Quality Analyst

Quality EngineeringConfirmed live in the last 24 hours
Full-timeMesa, AZ, USA

About the Job

Requirements

  • At least 9 years of professional experience in a quality or manufacturing environment for Level 3, or at least 12 years for Level 4; the posting may consider a Bachelor's degree plus 5 or 8 years of experience, respectively, or a Master's degree plus 3 or 6 years, respectively.
  • At least 5 years of experience with quality tools and analysis in a manufacturing environment.
  • Knowledge of manufacturing processes including milling, turning, surface coatings, and electrical/mechanical assembly.
  • Knowledge of quality principles and tools, including problem analysis, statistical tools, design of experiments, reliability, control charts, and other quality methodologies.
  • Strong problem-solving, presentation, and technical writing skills.
  • Strong verbal and written communication skills with internal and external customers.
  • Ability to travel domestically and internationally as required.
  • Basic computer skills, including knowledge of Microsoft Office products.

Responsibilities

  • Work with Contracts to review Requests for Proposals/Quotations and develop quality control/quality assurance plans that meet customer requirements and provide quality direction for solicitations.
  • Drive department quality deployment objectives and metrics, such as warranty failures and Out-of-Box failures, and participate in efforts to improve performance against these goals.
  • Ensure all contractual and AS9100 requirements are properly communicated and executed within assigned programs.
  • Interface with customer personnel and facilitate the resolution of quality issues and concerns.
  • Partner with Operations to initiate effective containment, investigation, and countermeasures to prevent further defect outflow in-house and to customers.
  • Lead investigations and act as liaison between internal functions and customers for root cause analysis, corrective action implementation, and resolution of customer complaints or field failures; develop solutions to prevent recurrence.
  • Oversee and support service part quality issues and warranty claims, coordinating with appropriate departments on issues involving suppliers or internal design.
  • Collect and analyze information related to quality specifications to ensure compliance with customer requirements.
  • Generate technical reports to document investigations and communicate issues and findings to other departments.
  • Utilize statistical methods and root-cause problem-solving tools to analyze quality issues and standards.
  • Provide input and recommendations for identifying and selecting improvement projects.
  • Conduct supplier visits as needed, including on short notice, to support customer development projects, address quality or delivery issues, and perform root-cause and countermeasure activities.
  • Recommend test and inspection equipment required to achieve quality objectives.
  • Represent the site to customers and quality system registrars during audits and on supplied-product quality issues.
  • Monitor and drive improvements in supplier quality performance in alignment with site strategy deployment goals and objectives.

Desired Qualifications

  • ASQ Certified Quality Auditor, Certified Quality Engineer, or Green Belt certification.
  • Experience with TIPQA, Solumina, Costpoint, or SAP.
  • Experience working with DCMA or other government agencies.

About the Company

Northrop Grumman

Builds stealth bombers, missiles, and satellites

Northrop Grumman builds military aircraft, missiles, rocket motors, satellites, and electronic systems, mostly for the American military and allied governments. It designed the B-2 stealth bomber and built NASA's James Webb Space Telescope, the largest telescope ever sent to space. The company works through four businesses: aircraft, missiles and ammunition, radar and communications systems, and space hardware such as satellites and solid rocket boosters. Most revenue comes from long-term government contracts, many of them classified. Its roots go back to Northrop Aircraft, founded in 1939, and it took its name after buying Grumman in 1994 and is based in Falls Church, Virginia.

Company size
10,001+
Company stage
IPO
Headquarters
Falls Church, VA
Founded
1939

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