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Chewy

Online pet supplies retailer with subscriptions

Area Medical Director

Veterinary ProfessionalsConfirmed live in the last 24 hours
Full-timeAtlanta, GA, USANo salary listed

About the Job

Requirements

  • At least 5 years of veterinary experience in general medicine and surgery, with demonstrated experience coaching, developing, or leading veterinary professionals.
  • A DVM or VMD degree from an AVMA-accredited college or an ECFVG/PAVE-equivalent program.
  • An active veterinary license in good standing in Georgia, or the ability to obtain the required license before practicing in the state.
  • Required veterinary registrations and credentials in good standing, or the ability to obtain them, consistent with Chewy Vet Care practice requirements.
  • Experience applying high-quality, evidence-based medicine while supporting consistent clinical standards and an exceptional patient and pet parent experience.
  • Ability to communicate clear clinical guidance, constructive feedback, and expectations to veterinarians, practice teams, operational partners, and cross-functional stakeholders.
  • Experience using clinical and practice performance information to identify opportunities, coach teams, and improve outcomes.
  • Ability and willingness to work primarily onsite across Chewy Vet Care practices in the Atlanta area, with regular travel between assigned practices and occasional travel for company meetings, events, or training.

Responsibilities

  • Lead and develop Lead Veterinarians and veterinary teams across assigned geographic area practices through regular coaching, mentorship, clinical observation, and actionable feedback.
  • Champion high standards of veterinary medicine by conducting chart reviews, supporting complex cases and escalated care concerns, and reinforcing consistent clinical protocols across practices.
  • Partner with field operations leaders to align medical and operational priorities, strengthen practice workflows, support scheduling and DVM staffing needs, and deliver an exceptional pet parent experience.
  • Develop veterinary talent by contributing to hiring, onboarding, performance management, and professional development, including support for new graduates and veterinarians taking on expanded leadership responsibilities.
  • Improve clinical outcomes by reviewing relevant performance metrics, identifying opportunities, and working with veterinary leaders to strengthen care delivery, case efficiency, client communication, and practice performance.
  • Collaborate with regional and cross-functional partners to introduce medical programs, tools, systems, and workflows that enhance patient care and the veterinary team experience.
  • Support workforce planning and the continued growth of Chewy Vet Care, including helping new practices establish effective teams, clinical standards, and a supportive culture from the start.
  • Practice veterinary medicine as needed, remaining connected to the day-to-day experience of teams, pets, and pet parents while modeling a commitment to high-quality, compassionate care.
  • Build an inclusive, learning-focused environment where Team Members can ask questions, share feedback, develop their skills, and work collaboratively to improve pet health and well-being.

About the Company

Chewy

Online pet supplies retailer with subscriptions

Chewy operates as an online retailer for pet owners across the United States, selling pet food, toys, beds, pharmaceuticals, and other pet supplies through a direct-to-consumer e-commerce platform. It offers a catalog of more than 60,000 items and emphasizes a strong customer-service approach. The company monetizes primarily through product sales and also supports a subscription model called Autoship, which provides recurring deliveries at a discount to create predictable revenue. This setup helps keep customers returning and ordering on a regular basis. Compared with competitors, Chewy stands out through its large product selection, emphasis on customer service, and a subscription option that encourages ongoing purchases. The company's goal is to be the leading online destination for pet products by delivering convenient, reliable service and building long-term relationships with pet owners.

Company size
10,001+
Company stage
IPO
Headquarters
Plantation, FL
Founded
2011

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