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DoorDash

Runs apps for local food and grocery delivery

Operations Specialist - Autonomy Tech Support

IT OperationsConfirmed live in the last 24 hours
Full-timeMexico City, CDMX, MexicoNo salary listed

About the Job

Requirements

  • Comfort with the Linux command line, GitHub, Jira, and service software.
  • Experience debugging and troubleshooting complex technical problems.
  • Prior experience with autonomous vehicles and/or robotics.
  • Willingness to work flexible hours, including weekends.

Responsibilities

  • Serve as a primary contact for escalated software and hardware issues encountered during autonomy operations and testing.
  • Perform initial debugging and troubleshooting to capture important details, identify issues, and implement resolution and mitigation steps.
  • Document new symptoms or failure modes emerging in the field and work with Engineering to determine appropriate mitigation steps.
  • Use trend analysis to report and triage anomalies, bugs, and faults, providing the information needed for accurate Engineering investigation and resolution.
  • Create resolution-step documentation and maintain the knowledge base.

About the Company

DoorDash

Runs apps for local food and grocery delivery

DoorDash runs apps that let people order restaurant meals, groceries, and other goods from local businesses, which independent couriers called Dashers bring to their doors. In 2019 it overtook Grubhub to become the largest food delivery service in the United States, and it later expanded abroad by buying Finland's Wolt and Britain's Deliveroo. Merchants pay DoorDash a fee on each order and can buy ads in its apps, while customers pay delivery and service fees or join DashPass, a subscription that cuts those fees. Businesses can also hire Dashers through its Drive service to carry orders placed on their own websites. Four Stanford students founded DoorDash in 2013, and it is based in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2013

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